Customer reviews from crock-pot.com
Crockpot - 2.5-Quart Casserole Crock Manual Slow Cooker - White/Blue Pattern
Average customer rating
4.4
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
78
4 Stars
12
3 Stars
6
2 Stars
5
1 Star
6
88%of customers recommend this product.
(
84 out of
95)
Customer Reviews for Crockpot - 2.5-Quart Casserole Crock Manual Slow Cooker - White/Blue Pattern
Customer Rating
5
Love it!
on January 5, 2021
Posted by: obemom
from San Marcos, Texas
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
I have an older version of this Crockpot. It does not have the ability to lock down the lid, which I would love, but I take it with me with the use of rubber bands occasionally. It is the perfect size for 2-4 servings. I actually use it more than any of my other Crockpots - 3 or 4 times per week. I've never had any problems with it - I just love it - and may someday purchase one with the lockdown capability.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
There was a crack in the crock and now it is split
on March 30, 2020
Posted by: tambam
from calif
Gender:Female
Length of ownership:1 week
I need a replacement crock as this new crock is cracked and split ... And I see they don't offer one!! This is very new and I'm very disappointed!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care, April 9, 2020
Thank you for taking the time to reach out to us. We definitely understand your frustration and would like to hear more about your experience. We strive to offer great quality here at Crock-Pot, and we would like the opportunity to assist you further. We encourage you to contact our Consumer Care Department at 1-800-323-9519. We are here for you Monday-Friday 9am-6pm EST, and looking forward to hearing from you.
Written by a customer while visiting crock-pot.com
Customer Rating
2
Performance fine
on February 3, 2020
Posted by: Michigan
from Clarkston, Michigan
Gender:Male
Frequency of use:Monthly
Length of ownership:1 month
My concern is safety. I found a split in the outer coating of the power cord exposing bare wiring. It appears to be a design defect in that the wire position has a 90 degree bend when in use causing unnecessary stress on the power cord. I was on link thinking there may be a manufacturing product recall.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot®, Consumer Care, February 4, 2020
Oh no! We're sorry to hear this. This is definitely not the kind of experience that we want you to have. Please give us a chance to make it up to you. Call us at 1-800-323-9519 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat, from 9am-6pm, EST. Have a great day!
Written by a customer while visiting crock-pot.com
Customer Rating
1
perfect size
on November 16, 2019
Posted by: Annie E
from Port Orchard, WA
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
I bought one of these because for our family it's the perfect size. However, from day one it has not worked properly. It seems to heat up (you can feel heat on the outside), but nothing cooks in it! I need to know where I can return it for a replacement.
I would recommend this to a friend!
Response from crock-pot.comBy Crock-Pot®, Consumer Care, November 18, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. This is not the experience that we want you to have with our brand. We would love nothing more than to correct this issue and restore your faith in Crock-Pot. Please give us a call at 1-800-323-951. We're here for you Monday-Friday from 9am-6pm EST. Our product specialists will be more than happy to help you.
Written by a customer while visiting crock-pot.com
Customer Rating
3
No replacement lid??
on July 10, 2019
Posted by: Coco99
from Arkansas
Gender:Female
Length of ownership:1 week
I bought this a few months ago and have used it a few times (less than five times). I like it for making smaller recipes, or making half of a recipe. Today the top handle broke on it and I’m disappointed to find out I cannot order a replacement lid. This crock has a very specific design, so it’s not like I’ll be able to use a different lid to fit it. :-(
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care, July 15, 2019
We apologize for the inconvenience that the lid handle of your Crock-Pot® 2.5-Quart Casserole Crock™ Slow Cooker, Manual, Oval, has caused you. Here at Crock-Pot, we make our products with the highest quality materials and we expect them to last. Please allow us to turn this experience around and give us a call at our toll-free number 1-800-323-9519. For your convenience, our customer care team is available Mon-Fri 9am-6pm, EST. you can also contact us through chat and email by visiting our website https://www.Crock-Pot.com.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Awesome!
on June 19, 2019
Posted by: Pac200
from Florida
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] Perfect for parties, potlucks, and football. Excellent size for dips, gravies, and also smaller groups.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
just the right size
on June 15, 2019
Posted by: Joan1412
from Minnesota
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
[This review was collected as part of a promotion.] Love this, Size is great for meals for empty nesters meals. I also buy this for as wedding gifts . Most newly weds don't need large pots to start out,
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
From Slow Cooker to Oven
on June 13, 2019
Posted by: ShariLS
from Odessa, MO
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
[This review was collected as part of a promotion.] I love that you can put it in the oven to warm things. You can also secure the lid so that it travels well
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com