Customer reviews from crock-pot.com
Crockpot - 2.5-Quart Casserole Crock Manual Slow Cooker - White/Blue Pattern
Average customer rating
4.4 out of 5
4.4
(109 Reviews)
Open Ratings Snapshot
Rating breakdown 109 reviews
5 Stars
79
4 Stars
13
3 Stars
6
2 Stars
5
1 Star
6
88%of customers recommend this product. 
(
84 out of 95
)
Best Buy Privacy Policy
Customer Reviews for Crockpot - 2.5-Quart Casserole Crock Manual Slow Cooker - White/Blue Pattern
Customer Rating
5 out of 5
5
Perfect family of four crock pot
on August 16, 2026
Posted by: AlexC
Love this crock pot! It's the perfect size for my family of four. The functions work well and my meat always comes out so tender and juicy. Easy to clean as well.
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
great crockpot poor electric cord
on August 16, 2026
Posted by: IngridL
from Dagasboro, DE
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
I have owned this Crockpot since Nov 2022. I love it and use it weekly. But the electric cord starts to bend and fray at the base connection and eventually wires are visible. When I plugged it in today it sparked and caused some burns on base. This is a design issue and the wire connection should be stronger and hold up to bending and use. This issue was reported by another reviewer so I can see this is not uncommon. The cord connection at the base should be stronger .
Written by a customer while visiting crock-pot.com
Customer Rating
5 out of 5
5
Casserole crock, good crockery
on July 24, 2026
Posted by: TaraW
I have this casserole crackpot, it is pretty easy to use.
Cleans up easily, good solid build safe to leave while your gone. Smaller than other crocks but its good
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Love the product But Cord Danger
on July 7, 2026
Posted by: Small Crock
from Kentucky
Gender:Female
Length of ownership:1 month
I have several crockpot products.. This was one of my favorites.. Plugged it in last night and had a horrible spark and now burn on my counter top… Blew a breaker. Had no idea what happened until I picked it up… Is was past warranty time but a huge concern.. need better cords…
I would recommend this to a friend!
Response from crock-pot.comBy Customer CareJuly 13, 2026
Hello Jane,

Thank you for reaching out to us with your feedback on our Manual 2.5-Quart Casserole Crock® Slow Cooker. We are very sorry to hear about the electrical issue you encountered and the damage to your countertop. The safety of our consumers is extremely important to us, and we understand how concerning this situation must have been. This is not the experience we want you to have with our products, and we appreciate you taking the time to bring this to our attention.

We will reach out to you via email to find out more about this issue so that we can resolve it.

Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1 out of 5
1
Weak knob
on July 5, 2026
Posted by: Greg and Vicki
from Washington Stat
Gender:Male
Length of ownership:1 week
Bought this about three months ago. Went to use it yesterday for Fourth of July and when I tried to turn it on the knob broke. The plastic that connects the knob to the body of the crockpot is weak and snapped off. This was maybe the third time it has been used.
Pretty disappointed in this product
Response from crock-pot.comBy Customer CareJuly 6, 2026
Hello Greg and Vicki,

Thank you for reaching out to us with your feedback on our Manual 2.5-Quart Casserole Crock® Slow Cooker. We're sorry to hear that the slow cooker did not meet your expectations and that the control knob broke after only a few uses. We understand how disappointing this must have been, especially when you were planning to use it for your Fourth of July gathering.
Your feedback is important to us, and we will ensure it is handled appropriately.

For assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.

Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
4 out of 5
4
For small family's it is a good option.
on April 17, 2026
Posted by: DonJ
The Crock-Pot Manual 2.5-Quart Casserole Crock Slow Cooker in White & Blue is a specialized appliance designed for small meals, dips, and side dishes. Unlike traditional round slow cookers, its shallow, oval shape makes it ideal for casseroles and lasagnas that need more surface area for even heating or browning in the oven.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Love this Crock-Pot
on April 11, 2026
Posted by: TrangP
Perfect size for small meals, super easy to use, cooks everything evenly.
I’ve used it for soup and quick dinners. It always turns out great!
Cute design and practical
Written by a customer while visiting influenster.com
Customer Rating
2 out of 5
2
Low setting boiled contents, not a gentle simmer.
on December 7, 2025
Posted by: Shiloh
from Co
Gender:Female
Length of ownership:1 week
Not happy with this "slow cooker". I love the size and styling, as I am a single person. However, the cooker boils on the low setting. Wanted a slow cooker that simmers, not boils. I will be returning for refund and looking for a slow cooker that will perform as advertised.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer CareDecember 10, 2025
Hello Shiloh,

Thank you for reaching out to us with your feedback on out Manual 2.5-Quart Casserole Crock® Slow Cooker. We are glad to hear you liked the size and styling of the slow cooker, but we are sorry it did not meet your expectations on the low setting. We understand how important it is for a slow cooker to simmer rather than boil, and we regret the inconvenience this caused. Your comments will be shared with our product team as we continue working to improve performance.

If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.

Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
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