Customer reviews from crock-pot.com
Crockpot - 7-Quart MyTime Cook & Carry Programmable Slow Cooker - Stainless Steel
Average customer rating
2.5
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
6
4 Stars
2
3 Stars
3
2 Stars
5
1 Star
12
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Crockpot - 7-Quart MyTime Cook & Carry Programmable Slow Cooker - Stainless Steel
Customer Rating
1
Annoying Clicking Sound
on January 23, 2026
Posted by: Bilbo Baggins
We got this as a Christmas gift and it was great the first time we used it, but now it makes a horrible clicking sound every 5-10 minutes that last about 1 minute. Do not recommend.
Response from crock-pot.comBy Customer Care, January 26, 2026
Hello Bilbo!
Thank you for taking the time to share this with us. I’m really sorry to hear that your Crock-Pot® Programmable 7-Quart MyTime® Cook & Carry® Slow Cooker started making a loud clicking sound after only one good use — that’s definitely not the experience we want for you, especially with a brand‑new gift.
A brief clicking sound can happen when the unit is adjusting temperature, but a loud, repeated click every few minutes that lasts for about a minute is not normal. That points to an internal component struggling to regulate heat, and we don’t want you using it if it’s behaving unpredictably.
If you’re able, we recommend:
1. Unplugging the unit and letting it fully cool
2. Checking that the stoneware is seated flat in the base
3. Trying a quick test on Low with just water to see if the clicking continues
If the noise persists, the unit may need to be replaced. Since this was a gift, the quickest path is usually through the retailer, following their return or exchange policy.
If you encounter any difficulty or if the matter remains unresolved, please do not hesitate to reach us via our official website: https://www.crock-pot.com/support/contact-us. We’re available Mon.-Fri. 9am -5pm Eastern Time.
We appreciate you letting us know — your feedback helps us make sure your experience is taken seriously.
Have a nice day!
Thank you for taking the time to share this with us. I’m really sorry to hear that your Crock-Pot® Programmable 7-Quart MyTime® Cook & Carry® Slow Cooker started making a loud clicking sound after only one good use — that’s definitely not the experience we want for you, especially with a brand‑new gift.
A brief clicking sound can happen when the unit is adjusting temperature, but a loud, repeated click every few minutes that lasts for about a minute is not normal. That points to an internal component struggling to regulate heat, and we don’t want you using it if it’s behaving unpredictably.
If you’re able, we recommend:
1. Unplugging the unit and letting it fully cool
2. Checking that the stoneware is seated flat in the base
3. Trying a quick test on Low with just water to see if the clicking continues
If the noise persists, the unit may need to be replaced. Since this was a gift, the quickest path is usually through the retailer, following their return or exchange policy.
If you encounter any difficulty or if the matter remains unresolved, please do not hesitate to reach us via our official website: https://www.crock-pot.com/support/contact-us. We’re available Mon.-Fri. 9am -5pm Eastern Time.
We appreciate you letting us know — your feedback helps us make sure your experience is taken seriously.
Have a nice day!
Written by a customer while visiting crock-pot.com
Customer Rating
4
on April 9, 2026
Posted by: John cat
Gender:Male
Length of ownership:1 week
Hi, just bought this crockpot. It seems to be nice. The only thing does it beep or have any. Sounds when the food is finished. Reasons oh you’re making selections.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Annoying Clicking Sound
on April 12, 2026
Posted by: Lanco64
Bought this twice thinking the first one was just defective or damaged ... Same annoying clicking sound in both so will be returning this one too!
Response from crock-pot.comBy Customer Care, April 13, 2026
Hello,
Thank you for reaching out to us with your feedback on our 7 Qt. Cook & Carry Programmable Slow Cooker. We are sorry to hear that the slow cooker did not meet your expectations and that the clicking sound was loud. This is certainly not the experience we want for our customers.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 8pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Thank you for reaching out to us with your feedback on our 7 Qt. Cook & Carry Programmable Slow Cooker. We are sorry to hear that the slow cooker did not meet your expectations and that the clicking sound was loud. This is certainly not the experience we want for our customers.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 8pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
5
Best Crock Pot Ever!!
on May 16, 2026
Posted by: Rae869
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I bought the Crockpot My Time programmable cooker around Thanksgiving 2025...I Love it!!! The programming works really well especially when you need to have to food ready by a certain time...I waited a few months before giving a review, because I wanted to try several different things before giving an honest review...I like to set it to have the food ready 30 minutes prior to needing it ready..just a personal preference..I use this crockpot for family gatherings and monthly church carry-in dinners..so easy to transport..This is hands down the best crock pot I have ever owned and I have had several different versions.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com