Customer reviews from crock-pot.com
Crockpot - 7-Quart MyTime Cook & Carry Programmable Slow Cooker - Stainless Steel
Average customer rating
2.5
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
6
4 Stars
2
3 Stars
3
2 Stars
5
1 Star
12
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Crockpot - 7-Quart MyTime Cook & Carry Programmable Slow Cooker - Stainless Steel
Customer Rating
5
We love ours
on November 12, 2023
Posted by: Cujo
from Chicago IL
Gender:Male
Frequency of use:Weekly
Length of ownership:1 month
We had this for about a year now. We made stews, pulled pork, shredded chicken. The controls are easy to use. We love it so much that we bought another one for our RV.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Great cooker.
on November 5, 2023
Posted by: MimiGran
Just bought this model and need a replacement lid since mine was taken at a function I attended. Left me with the broken lid and now I understand why....cannot find a replacement on any of the sites listed. Love the cooker, but totally useless now. How do I get a lid?
Written by a customer while visiting crock-pot.com
Customer Rating
2
bad balance design
on February 20, 2021
Posted by: threem
from Houston, TX
Upon taking it out of the box, I noticed there are only 3 feet making it very unsteady and easy to tip to one side or the other. I am not understanding why there were not 4 feet used to balance the crock pot.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot , Consumer Care, February 26, 2021
Thank you for giving a review, and we are very sorry for the inconvenience, Threem. As we learned in Geometry, any three points not on a line define a plane. Any four points not in the same plane define space. The point is that three legs will always be rock stable no matter their length or how uneven the floor on which they rest. We will make sure that our design and production team are made aware of your feedback. Please stay safe and healthy!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Lock on lid broke on first use!
on February 28, 2021
Posted by: Rhondao
from Texas
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
The plastic hinge on locking lid broke on first use.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot , Consumer Care, March 2, 2021
Hello there, Rhondao! We hope you are healthy and staying safe. Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Crock-Pot, and we would like to hear more about your experience with your slow-cooker. At your most convenient time, please send us a message by visiting our Contact Us page. Thanks!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Crap
on March 7, 2021
Posted by: Buckshot
from Elkader, iowa
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
This customer did not provide a text review.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care, March 10, 2021
Hi there! Thanks for reaching out to us. We’re sorry to hear about what happened to your Crock-Pot Slow Cooker. We would be more than happy to fix this for you. For further assistance, please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Too hot on low!
on July 13, 2021
Posted by: DanaB
from Davidson, NC
Gender:Female
I bought this Crock-Pot a while ago and noticed it has a tendency to cook extremely hot on low. I don't know if the wires are reversed or what but I won't even try to use the high setting in fear that my food will be burnt. Never had this problem before.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot, Consumer Care Team, July 15, 2021
We are extremely sorry to hear about this and even more sorry to disappoint you. Please allow us to correct this issue and restore your faith in Crock-Pot as we have been manufacturing high-quality products for decades and we expect them not just to last but to be your go-to kitchen appliance. Please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you.
Written by a customer while visiting crock-pot.com
Customer Rating
2
on September 9, 2021
Posted by: kimalero
This customer did not provide a text review.
Response from crock-pot.comBy CrockPot , Consumer Care Team, September 9, 2021
Thank you for taking the time to submit your review. This model does not have a delayed start function. A digital countdown control allows you to easily program your slow cooker from 30 minutes up to 20 hours. A digital countdown display allows you to easily monitor and track cook time. If there is anything we could improve please reach out to us at 1-800-323-9519 or email us at crockpotconsumercare@newellco.com. We are open from Monday to Friday 9 am to 5 pm EST. Have a great day!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Cracked while cooking
on November 6, 2021
Posted by: Slowcooker4
from Chicago
Gender:Female
Frequency of use:Weekly
Length of ownership:1 month
Very disappointed this crockpot cracked while cooking.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot, Consumer Care Team, November 8, 2021
Thank you for taking the time to submit a review. We are extremely sorry to hear about this and even more sorry to disappoint you. Please accept our sincerest apology for the inconvenience this has caused you. Here at Crock-Pot, we make our products with the highest quality materials and we expect them to last and work properly. Please allow us to turn this experience around and give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Mon-Fri 9am-5pm, EST.
Written by a customer while visiting crock-pot.com