Customer reviews from crock-pot.com
Crockpot - 7-Quart MyTime Cook & Carry Programmable Slow Cooker - Stainless Steel
Average customer rating
2.3
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
6
4 Stars
2
3 Stars
3
2 Stars
5
1 Star
15
20%of customers recommend this product.
(
4 out of
20)
Customer Reviews for Crockpot - 7-Quart MyTime Cook & Carry Programmable Slow Cooker - Stainless Steel
Customer Rating
1
Annoying Clicking Noise
on November 18, 2025
Posted by: AnnetteS
from Williston, ND
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I've had this crockpot for a month and while it does what it should, the clicking noise is incredibly irritating. I'm also irritated that I can't call and talk to someone about it. I hope I get a response this way because I've sent in multiple emails.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, November 19, 2025
Hello Annette,
Thank you for reaching out and sharing your feedback on our Programmable 7-Quart MyTime® Cook & Carry® Slow Cooker. We’re sorry to hear that the unit hasn’t fully met your expectations due to the noise it emits. A clicking sound is normal during operation and is typically related to the thermostat cycling. However, if the noise seems excessive or unusual, we completely understand how that could be concerning.
Regarding the delay in our response, we sincerely apologize. Due to a high volume of inquiries, our response times are currently longer than usual. We truly appreciate your patience and understanding as we work to assist each customer as quickly as possible.
Please check your email, as a response may have already been sent. If you have any further questions or concerns, don’t hesitate to reach out again. We are available Monday through Friday, 9 AM to 5 PM Eastern Time.
Thank you!
Crockpot® Consumer Care
Thank you for reaching out and sharing your feedback on our Programmable 7-Quart MyTime® Cook & Carry® Slow Cooker. We’re sorry to hear that the unit hasn’t fully met your expectations due to the noise it emits. A clicking sound is normal during operation and is typically related to the thermostat cycling. However, if the noise seems excessive or unusual, we completely understand how that could be concerning.
Regarding the delay in our response, we sincerely apologize. Due to a high volume of inquiries, our response times are currently longer than usual. We truly appreciate your patience and understanding as we work to assist each customer as quickly as possible.
Please check your email, as a response may have already been sent. If you have any further questions or concerns, don’t hesitate to reach out again. We are available Monday through Friday, 9 AM to 5 PM Eastern Time.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
2
Loud repetitive clicking
on October 28, 2025
Posted by: SolarFlyer
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I bought two of these now, I returned first one, the second one is doing same thing. Every 5 minutes or so, it clicks for about 30 seconds, see the video. This cannot be right, there are many reviews, a couple of them mention clicking, but what are the odds I have two defective products, anyone else getting this same thing? Crock-Pot is making this product like this?? See the video
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, October 30, 2025
Hello,
Thanks for reaching out. We’re very sorry to hear about the issue you’re experiencing with your Crock-Pot® Programmable 7-Quart MyTime® Cook & Carry® Slow Cooker. The clicking you’re describing is not typical, and we understand how frustrating it must be, especially after trying two units.
If you would like Warranty assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Have a great day,
—CrockPot Consumer Care
Thanks for reaching out. We’re very sorry to hear about the issue you’re experiencing with your Crock-Pot® Programmable 7-Quart MyTime® Cook & Carry® Slow Cooker. The clicking you’re describing is not typical, and we understand how frustrating it must be, especially after trying two units.
If you would like Warranty assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Have a great day,
—CrockPot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Loud Clicking noise
on October 15, 2025
Posted by: cbcbcb123
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
This is the third Crock-pot brand I have had. The previous one didn't seem to heat correctly and now this one that just arrived and I am using for the first time makes this annoying loud clicking sound every five minutes which according to reviews elsewhere, reps have said this common and the crock pot will still work. That sound makes me think it works now but for how long?? Has crock-pot quality gone down that bad? Is time to find a new brand?
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, October 17, 2025
Hello,
Thank you for reaching out to us and sharing your feedback on our Programmable 7-Quart MyTime® Cook & Carry®Slow Cooker. We are sorry to hear that your recent slow cooker hasn't met your expectations, especially after previous concerns with heating performance.
While it's true that some models may emit a clicking noise as part of their normal operation often related to the thermostat cycling, we completely understand your concern about long-term reliability. Your feedback is incredibly valuable, and we take it seriously as we continue to evaluate and improve our product quality
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Thank you for reaching out to us and sharing your feedback on our Programmable 7-Quart MyTime® Cook & Carry®Slow Cooker. We are sorry to hear that your recent slow cooker hasn't met your expectations, especially after previous concerns with heating performance.
While it's true that some models may emit a clicking noise as part of their normal operation often related to the thermostat cycling, we completely understand your concern about long-term reliability. Your feedback is incredibly valuable, and we take it seriously as we continue to evaluate and improve our product quality
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
on October 8, 2025
Posted by: aJones
from Grand Rapids, MI
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
We purchased this crock pot and almost as soon as we started using it, it started making an extremely loud repetitive popping noise. We returned it and bought a replacement and it did the exact same thing. Returning this one and will not be purchasing another.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, October 10, 2025
Hello!
We’re very sorry to hear about the loud popping noise you experienced with your Crock-Pot. This is not typical behavior for our products.
We recommend contacting our Consumer Care Team directly for troubleshooting assistance, as we can help determine if the issue can be resolved or guide you on the next steps.
Please reach out to us through the official website’s Contact Us form, or by phone or chat, Monday to Friday, 9 AM – 5 PM ET. We’ll be happy to assist further.
https://www.crock-pot.com/support/contact-us
Thank you,
Crock-Pot Consumer Care Team
We’re very sorry to hear about the loud popping noise you experienced with your Crock-Pot. This is not typical behavior for our products.
We recommend contacting our Consumer Care Team directly for troubleshooting assistance, as we can help determine if the issue can be resolved or guide you on the next steps.
Please reach out to us through the official website’s Contact Us form, or by phone or chat, Monday to Friday, 9 AM – 5 PM ET. We’ll be happy to assist further.
https://www.crock-pot.com/support/contact-us
Thank you,
Crock-Pot Consumer Care Team
Written by a customer while visiting crock-pot.com
Customer Rating
1
Annoying clicking sound
on July 25, 2025
Posted by: Anonymous
I bought this model twice now. Both have a very loud clicking sound while it cooks the obit time I have used it. It is very annoying.
Response from crock-pot.comBy Customer Care, July 28, 2025
Hello,
Thank you for reaching out to share your feedback on our Programmable 7-Quart MyTime® Cook & Carry®Slow Cooker. We’re truly sorry to hear about the persistent clicking noise, that’s definitely not the experience we want you to have with our products. We understand how distracting that can be, especially after giving the product another try. Your feedback is important to us, and we’ll be sure to forward it to our product team for review.
If you have any more feedback or require further assistance, please do not hesitate to reach out. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you,
Crockpot Consumer Care.
Thank you for reaching out to share your feedback on our Programmable 7-Quart MyTime® Cook & Carry®Slow Cooker. We’re truly sorry to hear about the persistent clicking noise, that’s definitely not the experience we want you to have with our products. We understand how distracting that can be, especially after giving the product another try. Your feedback is important to us, and we’ll be sure to forward it to our product team for review.
If you have any more feedback or require further assistance, please do not hesitate to reach out. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you,
Crockpot Consumer Care.
Written by a customer while visiting crock-pot.com
Customer Rating
3
Bad lid
on January 1, 2025
Posted by: Tay24
Gender:Female
Frequency of use:Weekly
Length of ownership:1 month
Works amazing. However the locking lid latch is broken. The the tiny piece that holds the latch on broke off and now falls out constantly and I’m unable to locate a replacement lid.
Response from crock-pot.comBy Customer Care, January 13, 2025
Hello!
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
5
Impressive Features - Easy to Use
on December 5, 2024
Posted by: grandma rose
Impressive, great design features. I bought a second one for a Christmas gift for my grandson.
Written by a customer while visiting crock-pot.com
Customer Rating
4
Good Features
on May 8, 2024
Posted by: AndreaV
from RI
Gender:Female
Length of ownership:1 month
I like this crockpot, but I was looking for something with a delayed cook time programmer. So, if I need to leave to work at 7am but I don’t want my meal to start cooking until 9am/10am for 6-8 hours, which this does not do. Im still unsure of how the “MyTime” feature works? For example, what food selection do I use for sauce and meatballs? Is that meat or soup? Please help
Written by a customer while visiting crock-pot.com