Customer Reviews for Igloo - 12V DC Power Cord for Thermal Electric Coolers - Black
Customer Rating
2
Poor
on October 16, 2021
Posted by: Littleman
from Pearland, TX
I have gone through 4 of these in 1 1/2 years. They get warm and brake at the threads! The cost is to expensive if they brake like this. When they don’t brake the cooler works great.
No, I would not recommend this to a friend.
Response from igloocoolers.comBy MG, Customer Service, November 3, 2021
Oh no! We're so sorry to hear that. Please feel free to reach out to our customer service team and they would be happy to help find a solution for you.
I’ve had their thermoelectric cooler for over 20 years, and am now starting to run it 24/7 for bottled waters. Everything has held up well, with the exception of this cord from the original purchase, let’s hope the updated version lasts for another 20.
Our old plug had a broken piece and couldn’t depend on it staying plugged in. The new one has solved our problem and we can keep using our faithful Igloo electric cooler.
Couldn’t be happier! I’m an over the road truck driver and been driving for 42 years. Igloo coolers have been my choice for as long as I can remember. Great product and awesome service. You folks really stand behind your products. Thanks AB.