I absolutely love these AirPods. They are top tier and I’m enjoying them so far. The only thing is I’ve lost one of the AirPods and I need to reorder another set
Response from ATT.comBy -David, AT&T CARE, September 8, 2025
Hi Britney! Thanks for sharing your thoughts on the Apple AirPods 4! We're thrilled to hear they're working well for you and that you're impressed with the noise reduction feature. Your feedback is valuable and helps others understand the perks of these AirPods. Meanwhile click on the below link to learn more about you AirPods 4 https://support.apple.com/airpods
When fully charged these only last four hours. How are you supposed to get through one day with these let alone watch a movie at night. How would you like to get through a half a day with these let alone I would like to return these please
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, August 11, 2025
Hello there, Deborah. We appreciate your review on the Apple AirPods 4. We can understand the importance of a long battery life for your earphones; there are many ways to optimize your battery usage, some of them are: keeping the AirPods in the case when you're not actively using them, lowering the volume, and turning off Active Noise Cancellation and Spatial Audio in the Bluetooth settings; these tips will improve your AirPods' battery life.
If that doesn't do it, you can still take advantage of our 14-day return/exchange policy and get a new pair of earphones that are more suitable for you; please visit https://www.att.com/wireless/return-policy/ for more information.
Bad physical design keeps falling out of my ears, Great features as I like how it interfaces with my iPhone.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, July 22, 2025
We appreciate your honest feedback, and we want you to have the best accessories and device that meets all your requirement, comfort and needs, we are also glad to know that the features is up to your satisfaction. We will surely take this feedback as a way to improve our products that will live up to meet all of your expectations. In the meantime, the Air pods can be exchanged or returned within 14 days of purchase. A proof of purchase is required to replace your device. Click on the following link to learn more about the return policy:https://www.att.com/wireless/return-policy/
These airPods are EXCELLENT! I work in a noisy office and need to make phone calls without distractions. They block out the background noise completely, allowing me to focus and communicate clearly. Highly recommend!