Customer reviews from ATT.com
Apple - Refurbished Excellent - AirPods 4 with Active Noise Cancellation - White
Average customer rating
3.8
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
22
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
7
75%of customers recommend this product.
(
21 out of
28)
Customer Reviews for Apple - Refurbished Excellent - AirPods 4 with Active Noise Cancellation - White
Posted by: Blanca Barajas
Verified Purchase:Yes
I love the noise blocking on these airpods.. I can’t hear a thing and I can concentrate on my work
Response from ATT.comBy AT&T CARE - Isabella, September 24, 2026
Hi Blanca Barajas. Thank you for sharing your experience with the AirPods 4. We are glad to hear that the noise-cancelling features are working well for you and helping you stay focused on your work.
We appreciate you taking the time to leave us your feedback. 💙
We appreciate you taking the time to leave us your feedback. 💙
Written by a customer while visiting ATT.com
Posted by: Jimpal96
Verified Purchase:Yes
Somehow they Do not sit well in the ear canal. Maybe it us just me but the previous model was a better fit
Written by a customer while visiting ATT.com
Posted by: Collin L
from Opelousas LA
Verified Purchase:Yes
These are absolutely amazing especially when cutting grass. You almost don’t hear the lawn mower at all. It is truly worth it to get noise cancellation air pods
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Lalito
Verified Purchase:Yes
Too much expensive than others
Response from ATT.comBy AT&T CARE - Isabella, July 27, 2026
Thank you for sharing your thoughts regarding your shopping experience. We are genuinely sorry to hear that you feel our Apple AirPods 4 with Active Noise Cancellation are too expensive compared to other options.
We recommend checking out the Official Airpods User Guide so you can learn tips and get the most of your Airpods:
🔗https://support.apple.com/guide/airpods/welcome/web
We appreciate you being an AT&T customer.
We recommend checking out the Official Airpods User Guide so you can learn tips and get the most of your Airpods:
🔗https://support.apple.com/guide/airpods/welcome/web
We appreciate you being an AT&T customer.
Written by a customer while visiting ATT.com
Posted by: DayLateDave
from Tampa Florida
Verified Purchase:Yes
Just doesn’t stay inserted
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Andres, July 27, 2026
Hi again, Dave!
Thank you for reaching out, and we are sorry to hear that your AirPods 4 are not staying securely in your ears. We know how important a comfortable and reliable fit is for enjoying your audio, and we understand your frustration with this situation.
Since fit challenges are typically a matter of individual ear anatomy and device design, we recommend contacting Apple Support directly or visiting an Apple Store. Their team can provide specialized fit tips, discuss potential adjustment solutions, or check for alternative options that might work better for you.
Thank you for reaching out, and we are sorry to hear that your AirPods 4 are not staying securely in your ears. We know how important a comfortable and reliable fit is for enjoying your audio, and we understand your frustration with this situation.
Since fit challenges are typically a matter of individual ear anatomy and device design, we recommend contacting Apple Support directly or visiting an Apple Store. Their team can provide specialized fit tips, discuss potential adjustment solutions, or check for alternative options that might work better for you.
Written by a customer while visiting ATT.com
Posted by: Chopper23666
from Hampton Virginia
Verified Purchase:Yes
I love these! Now keeping up with them is the problem 😂😂
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from East Tennessee
Verified Purchase:Yes
My new AirPods are excellent. Very pleased with their performance.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: AngelaRTN
from Hermitage, TN
Verified Purchase:Yes
I love these AirPods! They are so quick and clear. It’s my own fault that I can’t find one right now though. They are so comfy I forget their are in :(
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, July 22, 2026
Thank you for sharing your experience, Angela. We are glad to hear that you love your AirPods 4 and find them comfortable, clear, and quick to use. We are sorry to hear that one of your pods is currently missing. If you haven't tried it yet, we recommend using the Find My app on your iPhone to help locate your missing AirPod by playing a sound or tracking its last known location. If you cannot find it and need a replacement, please reach out to us by phone at 800-331-0500, or for a faster response, through one of our official social media support channels:
📱X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
📱X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
Written by a customer while visiting ATT.com