I have always loved these jugs, only problem I have with this one is, the lid. It doesn't have the straw like spout like the old ones, it's just an open hole. If you're not careful, you will spill it all over yourself. The cap to it doesn't start on very well either. You have to make sure it stays upright. I have an old life to compare it to...
I just wrote to customer service. I’ve had it a week and the top is already starting to break off. I love the colors and all things Igloo, but I’m really disappointed.
No, I would not recommend this to a friend.
Response from igloocoolers.comBy mg, Customer Service, July 7, 2021
We are so sorry to hear that! We apologize for the delayed response but can see our customer service team was able to get a replacement sent out for you :) Please feel free to reach out if there's anything else we can do to assist you further.
Igloo has amazing customer service!!!! I purchased one of their coolers and it was stolen from my doorstep, they replaced it free of charge no questions asked. I am very pleased with my purchace. It is one of the retro half gallon Jugs. It works very well and is just how I remember them bieng a 90's kid