Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Average customer rating
4.7
(8,315 Reviews)
Rating breakdown 8,315 reviews
5 Stars
6,628
4 Stars
1,445
3 Stars
137
2 Stars
45
1 Star
60
98%of customers recommend this product.
(
7,716 out of
7,910)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
4
Great when it’s working.
on February 18, 2021
Posted by: Shields2015
from Texas
Have had for 4 months and was working great. I had it running for 2 days because we lost power and it stopped working , so I have to get it fixed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice Unit. Ran great in test run.
on February 18, 2021
Posted by: ReadyForStorm
from Washington
Easy to unpack and set-up. No damage noticed nor disconnected wiring as others have noted in their reviews. Ready to go except for adding oil, hooking up the battery, and adding fuel.
Quick Start Guide (QSG) said to add oil until full. Manual said to add entire bottle of oil and showed a picture of full that doesn’t match the unit (opening is straight to side rather than angled up). Neither even mentioned the dip stick on the plug. So I slowly filled until the level hit the bottom of the threads on the plug port similar to the picture. The dipstick showed about halfway up the hashed area. So that seemed OK and left a little bit in the bottle. It’s possible the entire bottle could fit before hitting the high mark on the dipstick. I didn’t try it. They should clean this up so all matches and gives clear guidance.
The QSG said to make sure the battery was hooked up. It wasn’t and it also was not secured in place. You could miss it but it was sitting on a rubber strap. I reseated the battery with strap over the top and attached the clip. Unlike the guide picture, the battery cables were already attached to the battery and there was just a quick connect in the line to push together. The manual does show that however. No mention was made of needing to charge the battery first so I didn’t.
I hooked up a propane tank which was as easy as hooking up to grills, etc. Note that there is an o-ring in one end of the hose you need to attach. It can fall out, hence the plastic bag that came over that end. I currently plan to only use propane in it but nice to have the option and one reason I bought this one.
The manual and QSG have other errors in them. There is no on/off “Battery” switch. There is a Run/Stop switch instead. There is no Start/Stop push button either as shown. It says ON/OFF on it with “PUSH BUTTON ELECTRIC START” under it. The two control panel pictures in the manual on p. 10 and 11 do not match each other and neither matches the actual control panel. It is significantly re-arranged compared to those pictures. While I noted various document errors, they were easy to figure out. However, I do expect documents to be correct.
I only ran it once so far for an hour for check out and break in. It started right up on the second attempt. Probably need to get fuel in the line and air out on the first try. After that, ran like a charm. I did a couple of shut downs and restarts with the unit’s button and remote. Fired right back up each time. Slightly noisier than I had hoped but I think quieter than many others I have heard. Can easily converse next to it but can hear inside the house. My first generator so nothing to directly compare to other than neighbors’ units I’ve heard from a distance, some of which are very loud.
Per the manual I only used it up to roughly half power for the break in period (first 5 hrs.). I hooked up to my chest freezer and varied some lights and small heaters on/off to change the load up and down. Always worked fine. Tried both 20 amp outlets and both USB ports. No issues noticed. Almost :-) looking forward to the next power outage to really use it. 5 stars for features and usage so far and minus 1 star from that for document errors.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on February 18, 2021
Posted by: JRPeter52
from Utah
I Love the electric start and its very quiet has an easy pull handle.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Product!!
on February 18, 2021
Posted by: crazyarky
from Arkansas
I searched for several weeks to find the best inverter generator for our new camping adventures. I watched several YouTube video reviews and read several articles. This is the one I decided to purchase for our family. We just love the quiet operation. It's also easy for me to load and unload by myself. I could go on and on about all of the features that we love. I suggest that you don't wait any longer and purchase one today! See y'all at the campgrounds.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Set up and operation was easy
on February 17, 2021
Posted by: Victory
from Trinity, NC 27370
My old one quit working this morning. We found the IGEN and where thrilled with the easy setup and size
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on February 17, 2021
Posted by: Gumbaugh
from Winterset IA
I recently bought this item and can't be happier with all the features it has.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Expectations met
on February 17, 2021
Posted by: MarthaP
from Gig Harbor WA
It's everything I expected at this point, works well for our purposes.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on February 17, 2021
Posted by: Ric17
from Leland, NC
Like the dual fuel option. Also the electric/remote start is great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com