Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Average customer rating
4.7
(8,301 Reviews)
Rating breakdown 8,301 reviews
5 Stars
6,614
4 Stars
1,445
3 Stars
137
2 Stars
45
1 Star
60
98%of customers recommend this product.
(
7,708 out of
7,902)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
5
Ready for the ice
on December 3, 2023
Posted by: SPKo
from Texas
Just received. Looks to be as expected and operated well on test run. Looks good and easy to maneuver. Happy to have for peace of mind and camping adventures
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Weak battery - won't remote or push button start
on December 3, 2023
Posted by: clmajor
from Northeast lower Michigan
Bought about a month ago. Was really looking forward to electric start, particularly remote start. Very disappointed that after running 10-14 hours the battery won't hold a charge to remote or push button start in the morning. Voltmeter showed 5.9V!
Manual start doesn't always work either. Pull, pull, pull, pull, pull and give up. Even after removing side cover to manually set choke. Trusty Honda 2000i to the rescue!
However, when I can get it started I am impressed with the power, eco mode, running time, sound level, and display.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, December 5, 2023
Hi,
Thank you for sharing your recent experience with your generator. We sincerely apologize for the inconvenience you've faced with the electric start and battery issues. Your feedback is important to us. We're glad to hear you appreciate the generator's performance when it's running smoothly. We're committed to resolving the challenges you've encountered and ensuring your overall satisfaction. If you haven't already done so, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you!
Thanks,
Sydney, Westinghouse
Thank you for sharing your recent experience with your generator. We sincerely apologize for the inconvenience you've faced with the electric start and battery issues. Your feedback is important to us. We're glad to hear you appreciate the generator's performance when it's running smoothly. We're committed to resolving the challenges you've encountered and ensuring your overall satisfaction. If you haven't already done so, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on December 4, 2023
Posted by: Cope1251
from Chelsea, Ok
I expect this generator to increase my camping capabilities.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Perfect for my needs
on December 4, 2023
Posted by: Anonymous
from New York
Purchased as a backup in case we lose power this winter. Unit started on the first try and am now ready for the winter
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Item.
on December 4, 2023
Posted by: angelf
from Miami
As soon as the inverter arrived, I unpacked it, put oil in it and connected it to a propane tank and started it. It has a dashboard that can control many things. I'm excited.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on December 4, 2023
Posted by: TruckCamper8
from Kaukauna, WI
I like the fact that it has a remote control and it came with the accessories to utilize the duel fuel source feature. It is very quiet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Have only used it a few hours, but happy with it!
on December 4, 2023
Posted by: Nampa
from Nampa, Idaho
I just unpacked it today and set it up. Ran it on propane first and then tried it on gas. The battery wouldn't start it, it was weak and so I gave a couple of pulls on the rope and it started right up. Everything seems to work, plugged into the RV, ran the microwave, tried a power saw, heater. Seemed to respond as expected. It was only missing the bolt to connect the battery, so that slowed things down a bit until I was able locate one that would work. Seems to be well made.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Initial Start
on December 4, 2023
Posted by: bob0908
Had to go straight to troubleshooting for initial startup.
Response from westinghouse.comBy eComm, December 5, 2023
Hello,
We are deeply sorry to hear about this. We understand how frustrating this situation must be. Thank you for taking the time to let us know. At your earliest convenience, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
We are deeply sorry to hear about this. We understand how frustrating this situation must be. Thank you for taking the time to let us know. At your earliest convenience, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com