Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Average customer rating
4.7
(8,301 Reviews)
Rating breakdown 8,301 reviews
5 Stars
6,614
4 Stars
1,445
3 Stars
137
2 Stars
45
1 Star
60
98%of customers recommend this product.
(
7,708 out of
7,902)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
5
Too New For a Review, But
on September 16, 2023
Posted by: GoNoles
from Monticello, FL
Generally I think 5 star reviews are worthless, go to the 1 stars to get the dirt. That said we got this for the quiet factor, and it is relatively speaking. It is far quieter than my larger open frame. When we lose power and want the ac I went to the room where we would run a window shaker, the ac drowned out the generator could not hear it run. Set up was easy, ran it on propane. Pushed the start button, it ran for a second or so, nothing. Pushed start again, fired right up. Learned that the generator needed to be off the eco mode for the ac (8000 BTU) to work. Would love to update after a full test but if we'd have to wait for another hurricane, no thanks.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Rate 4 oil dipstick is difficult to get out
on September 16, 2023
Posted by: Trailer generator
from Tyler Texas
Purchased recently and overall pleased with the product
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on September 17, 2023
Posted by: maunni
from Laval, Quebec
Purchased this recently to help during power outages. Works great so far!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Super quiet and easy to use
on September 17, 2023
Posted by: HeyBill
from Indianapolis, IN
I bought this generator to help get through an extended power outage. I liked that is was dual fuel as I wanted to run off propane cylinders as the last generator I had always had carburetor problems due to old gas. This generator was rated as quiet but didn't know what that meant in the real world. I was very pleased. I set it up just outside our back door and it fired right up. Closed the door and all I could hear inside was a gentle hum. Right now it's running 2 refrigerators, all lights, and TV's in the house. I didn't know it came with a remote start but have to say it was a HUGE bonus. We can turn it off when we go to bed at night and start it back up in the morning without leaving the house! We have an old motorhome and the generator was trash so we've only camped where we can get shore power. But this little beauty is going in! It's light enough that I can pick it up and put on the slide out tray. It comes with a collapsable handle like on suit cases so it's very easy to move around (they need to show in promotional pics and packaging as its a strong selling point).
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Shocked, It's So Quiet.
on September 17, 2023
Posted by: RV'ers: Dave and Laura
from Cameron Park, CA
The iGen 4500 DFc-dual fuel generator, compared to 2 other generators I own, is very quiet. The others are a high and loud, almost shrill sound. This one is low and I can easily hear a conversation if I'm only 7 feet away. I especially like the remote start/off. It's just a really nice feature. I will only be using Propane, which creates a lower output, but worth not having the gumming situation which occurs with gas. My wife liked the encased blue look of it, which she says looks nice. I think it helped me convince her of the purchase price. (wink)
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Solid generator but missing Instructions Manual
on September 17, 2023
Posted by: Oakland510
from Oakland, CA
The manual was missing from the box so I had to look up the online version which was inconvenient. I will request a paper copy from WH bec the online version may not be available during an outage. The manual also has a reference to a choke lever which appears non-existent for this model so that was very confusing. I need to clarify this that with WH support as well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
J'adore
on September 17, 2023
Posted by: MikeGyver
from Quebec
Fonctionne très bien et silencieusement pour mon VR 24pieds
Je recommande
Je recommande
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
2
Runs on propane not on gas
on September 17, 2023
Posted by: Barryjj63
from Mesa,az
Does not run on gas, loader than advertised. Easy to move
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, September 18, 2023
Hello, thank you for your purchase and your feedback, we are sorry to hear about your experience with our unit! Unfortunately, with carburetor fuel injected engines the carburetor can build a varnish and cause fuel issues like the one you are seeing! Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we can assist you in getting your inverter running on gas! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com