Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Average customer rating
4.7
(8,299 Reviews)
Rating breakdown 8,299 reviews
5 Stars
6,612
4 Stars
1,445
3 Stars
137
2 Stars
45
1 Star
60
98%of customers recommend this product.
(
7,706 out of
7,900)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
5
Very quite against like models
on November 5, 2021
Posted by: Jenko223
Only had it 2 days but happy so far and it is so quite even at 75% usage
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator right out of the box!
on November 10, 2021
Posted by: RandyRoads210
from San Antonio , Texas
I bought this for when we have power outages an i really like how quiet it is .i always take out any generator i buy an run it for the break in period,that way i dont have to worry about it when theres an outage .It was so simple to setup an fired right up with the key fob straight outta the box.only thing i could say i didnt like about it is that the propane hose is kinda short an it doesnt have a quick connect but on the other hand it could be a good thing because a quick connect might be more prone to leaking after using it time an time again .but i cant really say theres anything bad about it ,great quality control ,this thing was built good an it shows an runs like it .Thank you for another great product westinghouse!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Product does not work
on January 20, 2022
Posted by: LOS33
from Commerce City
Brand new unit does not work, even after all of the Westinghouse troubleshooting guidelines were extensively met. Did not meet my expectations.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Started right up
on April 15, 2022
Posted by: NCstarter
from Raleigh, North Carolina
I saw many reviews about issues with the choke and starting, so I crossed my fingers when I pushed the start button, but was pleased when the unit started up immediately. I ran it on both gas and propane. Running in ECO mode worked fine, with the unit adjusting according to load. The only problem I had was during setup where the battery hold down strap was lodged back by the oil filler location as you can see in the photos. After I fished it out it was a real chore to get the battery strapped down. The battery location and access are very poor design, no thought to maintenance. I have large hands and it was quite a job to get that strap connected. Anyway, so far so good. The real test will be when we have an outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
First Timer igen4500df
on July 16, 2022
Posted by: Harrison 48473
from Michigan
Bought Westinghouse IGen4500df to power up our ToyHauler
What a GREAT INVESTMENT
THANK YOU
What a GREAT INVESTMENT
THANK YOU
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
I GEN 4500
on June 18, 2023
Posted by: apk851
BOUGHT THIS a month ago and it lasted 2 days 11 hours and it kicked the reset running rv air conditioner it no longer produces power and won t reset it seemed like a good generator but it did nt last long
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, June 20, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love this Generator
on July 4, 2023
Posted by: Fisher Camp
from Cameron Park Ca
My generator arrived yesterday. It was well packaged. and shipped without any damage. After adding the oil and fuel I tested out all the features and it performed fantastically! I got this one because of the electric start and remote start features. My wife can now start it up without me having to be there. I also like the fact that it has the built in wheels and handle that extends out to move it about in the garage. It is a bit heavy but weel worth it because of all the features. It has the propane fuel feature as well. I will try that out later but it's good to know I can use an alternate fuel source!! I hope to be using this unit in power outage situations as well. I think it's a great addition to my power needs.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Great Generators till you start using them.
on April 24, 2024
Posted by: Thetryduck
from Pennsylvania
These generators are awesome when new without issues but because of way they pack everything inside over time wires start getting destroyed.Everything is just so close the more you use these the more they fail.Yes they put wrap around the wires but because everything is just packed into unit to make it small and quieter, you end up getting rubbed through wires that short out or cause intermittent shutdowns to surging.Having replaced many inverter modules from wire rub through and shorting out to starters I just would not recommend any of these type gennys because of high failure and break down rates.This is same with cummins igen , westinghouse , champions....they all have same issues.when you have to basically take apart everything including flywheel just to change starters on these its just not worth owning because usually just about time warranty is up is when they begin to fail from poor workmanship and design.Most repair shops will just let them sit till they have nothing else left to work on.i have yet to open up one with 250 or more hrs and not find the wire covers where they have at least begun to rub which leads to hole then exposed wire cores where it has rubbed completely through.Design is just not best , quiet but just do not last.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, April 25, 2024
Hi,
Thank you for sharing your experience with your generators. We're sorry to hear about the issues you've encountered over time. Your feedback regarding the durability and design challenges is valuable to us, and we take it seriously as we continuously strive to improve our products. We understand your concerns and frustration, and we appreciate your honest assessment. If you have any further feedback or if there's anything we can assist you with, please feel free to reach out to us at support@wpowereq.com or 1-855-944-3571. We're here to help.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience with your generators. We're sorry to hear about the issues you've encountered over time. Your feedback regarding the durability and design challenges is valuable to us, and we take it seriously as we continuously strive to improve our products. We understand your concerns and frustration, and we appreciate your honest assessment. If you have any further feedback or if there's anything we can assist you with, please feel free to reach out to us at support@wpowereq.com or 1-855-944-3571. We're here to help.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com