Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Average customer rating
4.7
(8,299 Reviews)
Rating breakdown 8,299 reviews
5 Stars
6,612
4 Stars
1,445
3 Stars
137
2 Stars
45
1 Star
60
98%of customers recommend this product.
(
7,706 out of
7,900)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
5
Quiet powerful
on July 18, 2021
Posted by: DogHouse
from SC
Had a hard time finding one but once I found it I ordered it and it works perfect being door fuel is a big plus plus it’s really quiet and powerful I was so impressed ordered a second one
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
DOA
on July 25, 2021
Posted by: who wanta a nickname?
from Texas
Would not start or run properly out of the box. As others have mentioned, the choke was defective. The small connector controlling the stepper motor was disconnected from the circuit board inside the unit. Required removing front, rear, and left side plastic panels to access circuit board (bottom left front of case) and dislodged connector. 2 hours work.
Apparently a common issue. Manufacturer should secure connectors better.
Ran fine after the fix but louder than expected.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love this model!
on August 13, 2021
Posted by: LATider
from Pensacola Florida
Runs so much more quiet. Easy set up and preparation. A really compact unit! Easy to transport and move around!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features and product
on August 20, 2021
Posted by: CCade
from El Cajon, CA
I bought this for my tiny house and worked great. Was what I need to get power.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Issues Right Out Of The Box
on August 22, 2021
Posted by: sasquatch wrangler
from CA
I'll start with the good. The fit and finish on this thing is pretty nice. The little fold up handle and wheels are super nice too when moving it around.
Now for the bad. The eco button or throttle control does not seem to work properly. It fires up and runs, however it always runs at a pretty high throttle. The eco button doesn't drop the throttle down to idle as it should. When I put a load on it revs even higher, and when I take the load off it stays up at the higher throttle. When it is running at the higher throttle it pops and sputters. My dad bought the same generator and we compared them. His eco button causes the idle speed to drop way down. When he puts a load on it, it revs up, and when the load is taken off it revs back down to idle. In addition, his does not pop and sputter when a load is on it. I contacted customer support a few weeks ago and they issued a claim number but I have heard nothing else from them.
Otherwise, if it were running properly, I would say this is a pretty nice generator. As I mentioned above, the fit and finish is good, the handle is a nice touch, and it is relatively quiet for 3700 running watts.
I will update this review once the problem has been solved.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Outstanding build quality, great value-for-money
on August 27, 2021
Posted by: Anthropic Android
from Elko, NV
As an off-grid techie, I have bought several generators over the years and this one is both the most solidly built and the most full-featured unit I have yet found. The lack-of-rattle and smooth throttle control contribute to such quietude that my wife considers the low rumble a sleep aid--and I have no doubt these qualities will also contribute to a long, trouble-free lifespan.
As someone who lives+works on high playa, I especially prize their attention to high-altitude performance upgrades for _both_ fuels and the remote+electronic start options; besting Honda, Yamaha, and Champion, Westinghouse earned a loyal customer with this one.
As someone who lives+works on high playa, I especially prize their attention to high-altitude performance upgrades for _both_ fuels and the remote+electronic start options; besting Honda, Yamaha, and Champion, Westinghouse earned a loyal customer with this one.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Runs awful out of the box
on September 13, 2021
Posted by: Dean w.
from Nashville
I bought this about a month ago and just began to use it. It’s suffers from the same problem most people have out of the box with the choke issue. I’m debating on whether or not to return it and start all over again but I fear that I will end up having this problem as most do. You would think that by now they would have solve this issue since it’s a clear manufacturing production defect. Still powers everything great. I don’t truly regret it I just wish this thing would run the way that it supposed to without having to need to return it orDo the work myself to correct the problem. I feel I should be giving some sort of discount for having to deal with this
No, I would not recommend this to a friend.
(click to see the video)
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great options for my travel trailer
on October 30, 2021
Posted by: Anonymous
from Arizona
Works great. Good options. Just what we needed. Should help us for a long time. We love the propane option.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com