Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Average customer rating
4.7
(8,302 Reviews)
Rating breakdown 8,302 reviews
5 Stars
6,615
4 Stars
1,445
3 Stars
137
2 Stars
45
1 Star
60
98%of customers recommend this product.
(
7,708 out of
7,902)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
4
Great Generator
on July 29, 2021
Posted by: JesusisLord
The generator uses less gas and runs for a long time
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great, very quiet
on July 30, 2021
Posted by: Ronjan
from Tennessee
Needed it for camping, very quiet. Very easy to roll!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
No Problems
on July 30, 2021
Posted by: BA11
from az
after adding oil worked great right out of the box
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very Quiet Reliable Generation Handle full load
on July 30, 2021
Posted by: rayNyg
from CA
Shuts down generator but motor keeps running if overloaded
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works good
on July 30, 2021
Posted by: DC21
from Montana
Easy to setup. Electric start is nice. Runs the AC in the camper without having to run over 50% load.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Quiet Unit
on July 30, 2021
Posted by: Jamesorx
from Beaumont
It's really awesome that this unit runs on both gas and propane. Makes it pretty versatile.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice generator
on July 30, 2021
Posted by: Ike5
from Mn
Use this generator for the first time at the lake around 3 1/2 hours with air-conditioning and the refrigerator on in RV burned 3.2 L of gasoline very quiet unit Remote start worked well
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Installed hi-altitude jets & tested; my comments..
on July 30, 2021
Posted by: wackokid
from Prescott AZ
The generator seems like a fine product. The main issues I have had have been out-of-date (apparently) documentation. The user manual, in the section about transporting the unit, refers to controls which are not on the console. The user manual also states the wrong part numbers for the gas and propane high-altitude kits. We're at 5500 feet, so the high altitude jets are required to be installed for the warranty. I found the correct ones (I assume) on the Westinghouse parts website. (I sent some questions to Westinghouse trying to confirm this but never received a reply to this day, even after pinging them again.) The only documentation for installing a propane high-altitude kit that I could find was for an open-frame generator, but it was fairly straightforward to adapt for this one. The blog (and pdf) that documents how to do install the high-altitude kit for gas is unclear from the photos on how to disconnect the wiring for the carburetor in order to remove it - there is one wire that goes from a box on top of the carburetor, over the top of things and through a metal twist that holds some wiring together, and down the right side into the bottom, with no connection plug in sight or that can be felt, but it is too taut to remove the carburetor as-is. I finally was able to remove the carburetor without disconnecting this wire, by releasing the twist, which gave me some slack to slide the carburetor off the posts and feed it through to the front of the unit to continue the jet replacement process. (I took copious, high-res photos throughout this process to use as my own reference, so Westinghouse, if you want them to update your documentation, contact me.) I'm not a mechanic but I was able to do this in about 6 hours.
After completing the jets replacements, I filled it with oil and put in some gas. It is very difficult to see whether the oil is full or not - it has a completely horizontal opening, which drips oil if you get too much in, but is pretty hard (impossible, actually) to tell that it is getting to that point. The supplied funnel actually screws into this horizontal hole for filling. The instructions say to pour the entire provided bottle of oil into the generator, but also says not to overfill. Well, it was overfull, and I went through several paper towels trying to catch all the runoff. It would be better if the opening for adding/checking oil was at a bit of an upward angle, and straight towards the outside, so you could look in (say, down through the funnel?)
I then tested it in eco-mode with a hair dryer on two settings, with gas and propane, using the remote control and then the push button, and that worked correctly. Finally I tried to use the pull-cord. It backfired on my first attempt and then I was unable to get it to start. This may be because the engine is too big for me to get it to turn over (I am a 59-year old female, fairly fit but maybe not strong enough.) It still started ok afterwards with the remote.
As far as loudness goes, some say it is very quiet. I do not have other generators to compare this to. I walked around to the front of my house while it was running and I definitely could still hear it - it sounded like a distant lawnmower running.
I'll have to say, this generator may come in handy some day, but I hope it doesn't!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com