Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Average customer rating
4.7
(8,299 Reviews)
Rating breakdown 8,299 reviews
5 Stars
6,612
4 Stars
1,445
3 Stars
137
2 Stars
45
1 Star
60
98%of customers recommend this product.
(
7,706 out of
7,900)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
2
Generator fine the leaking gas not great
on January 11, 2023
Posted by: Vanner514
from Rhode Island
I found out today that if you leave the gas valve on that the gas will leak out of the regulator. I purchased this generator for the remote start feature. If you have to go to the tank which is right next to the generator to turn on the gas why do you need a remote start/stop. For this reason I would not recommend this generator.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, January 12, 2023
Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.
Written by a customer while visiting westinghouse.com
Customer Rating
3
Easy set up but...
on May 21, 2023
Posted by: 4sjKS
from KS
Engine oil found on the unit when I removed the plastic. Strap to hold the battery was hard to find. Once I did find it, it was severed during shipping and I was unable to use it which was disappointing. Other than that, we finished running it for the 5 hour break-in period and all seems to be working fine.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, May 22, 2023
Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very nice generator
on August 23, 2023
Posted by: Chip123
from Albert, Canada
This generator has some very welcome features - such as the handy pull-bar, double lifting handles, and wheels that make it easy to move around. In addition, it is very quiet with plenty of power for most common applications. The remote makes it easy to start and stop the generator while working with power tools on a project, thus avoiding the necessity of constantly going back-and-forth to the machine. The process of adding oil is a bit of a pain, requiring one to unscrew the funnel, then screw in the filler plug, screw the funnel back in, and so on, to check the level of the oil as it's being added. Otherwise, it seems to be very well-built and is attractive to look at, as well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
What a crap generator...
on April 26, 2024
Posted by: TheGriff
from MI
We got this as a Christmas present and so far it's been nothing but trouble.
Leaks propane, so cold blooded it takes literally 20 minutes to start in freezing temps, doesn't start period on propane, and now it's just... Died.
Would not recommend!
Leaks propane, so cold blooded it takes literally 20 minutes to start in freezing temps, doesn't start period on propane, and now it's just... Died.
Would not recommend!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, April 26, 2024
Hello, thank you for letting us know about your experience, we are genuinely sorry to hear that this is how our unit has done. We understand the frustration you are going through, and we would like to make things right for you. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
3
Just bought 6/8/24
on June 29, 2024
Posted by: RP901
from Tampa, FL
Very compact good-looking generator I haven't started it yet
Response from westinghouse.comBy eComm, July 1, 2024
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the iGen4500DFc! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
3
incomple specs
on July 23, 2024
Posted by: choia2nd
from Houston TX
Product shopped without battery. Lots of confusion why and what jas to be done. Manual makes no reference to battery ( model no etc) however the product clearly has a cover and space for that. One wonders if you can start the unit as shipped or missing parts must ne purchased separately.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 24, 2024
Hello, you purchased the iGen5000DFcv or iGen4500DFcv which do not come with batteries. Our upgraded models iGen5000DFc and iGen4500DFc do come with them but are more expensive. If there is anything we can do to help please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Westinghouse
Thank you,
Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1
FIRST TIME CAMPIMG START UP THEN SAYS OVERLOADED
on September 22, 2024
Posted by: chefjohn
from trenton nj
Purchased on 04/05/2024, I took it out of the box, started it up, and it worked fine. I placed it in the garage, and when I went to use it on 09/20/2024, it started up without a problem. However, when I plugged in my trailer, nothing worked. I checked the generator, and the overloaded light was on. I hit the reset button; it turned green and then back to red, indicating it was still overloaded.
Response from westinghouse.comBy eComm, October 1, 2024
Hello,
Hello, thank you for reaching out and sharing your experience. We’re sorry to hear about the issues you encountered with your generator. It’s frustrating when something that started off well doesn’t perform as expected.
Please contact us at 1-855-944-3571 or westinghousevip@wpowereq.com, and our team will assist you in resolving this issue. We appreciate your patience and want to ensure you can fully enjoy your generator.
Thanks,
Cam - Westinghouse
Hello, thank you for reaching out and sharing your experience. We’re sorry to hear about the issues you encountered with your generator. It’s frustrating when something that started off well doesn’t perform as expected.
Please contact us at 1-855-944-3571 or westinghousevip@wpowereq.com, and our team will assist you in resolving this issue. We appreciate your patience and want to ensure you can fully enjoy your generator.
Thanks,
Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Model igen5000dfc
on April 13, 2025
Posted by: Greyn
from Brick NJ
Purchased this mainly for my camper, is able to run AC, microwave, lights. Very happy with sound level. And the weight is manageable by myself.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com