Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Average customer rating
4.7
(8,299 Reviews)
Rating breakdown 8,299 reviews
5 Stars
6,612
4 Stars
1,445
3 Stars
137
2 Stars
45
1 Star
60
98%of customers recommend this product.
(
7,706 out of
7,900)
Customer Reviews for Westinghouse - 5,000-Watt Dual Fuel Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
5
WGen5300DF
on November 9, 2020
Posted by: Boggie
from Michigan
What is this month I'm satisfied the way it looks and then runs good and does the job North Bend on with massage
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Seems like a good inverter. Tweak some details.
on November 21, 2020
Posted by: Jermo
from Arkansas
This seems like a good inverter. Starts easily, runs quietly, good indicators, etc. There are a couple of manufacturing details that could use some attention. First, plastic openings (oil, battery) have sharp edges that will scratch up your hands when you’re maneuvering in them. Second, instructions CLEARLY say to pour entire oil bottle in. Given how difficult it is to get to the oil plug/dipstick, I decided I’d go with those instructions. Definite overfill if you follow that guidance. Start with about 3/4 of the bottle. Third, the propane inlet is a brass fitting that requires a tight seal. The plastic housing cover was not squarely installed and part of it is over the edge of the inlet, making it a bit precarious to ensure the right seal.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love this generator!
on February 10, 2021
Posted by: Mike in AZ
from Tucson, AZ
I wanted a dual fuel generator, and this one exceeded my expectations. I intend to run it primarily on propane, and after testing it for a few hours (on propane) I'm convinced it's up to the task for supplying the needed power for my travel trailer. It is also much quieter than I expected. 5 stars!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Features
on February 13, 2021
Posted by: In the valley
from Douglas County Oregon
Recently purchased. Love the duel fuel. In an area that loses power also will use camping.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
The Perfect Generator
on February 15, 2021
Posted by: TheSpike
from Cape Coral, Fl
I did quite a bit of research and compared many models before deciding on this one. The remote start is just one of the many features that makes this unit worth owning. The dual fuel capability is another one. The fact that the propane connection hose, with regulator, and a battery charger is included is a plus. It even comes with a tool kit.
The control panel is loaded with options. The digital display shows the approximate gas tank level and remaining run time along with the voltage and wattage outputs. It also keeps track of lifetime usage hours. All of the user ports and switches are equipped with protective covers. Switching from gasoline to propane is just a simple flip of a switch on the control panel once the propane tank is connected.
In addition to the two heavy duty recessed grab bars on the top of the unit, there is a built in extendable handle that collapses completely out of the way when not in use. The 5 1/2 inch wheels are just right for moving across rugged terrain. Getting at the battery and oil dip stick is done by pushing the tab on the top side of the removable access panels.
This housing of this compact transportable generator is sleek and smooth.
Nothing sticks out beyond the cover and it completely encloses the engine and inverter with sound dampening material making this probably the quietest 4500 watt generator on the market.
Nothing sticks out beyond the cover and it completely encloses the engine and inverter with sound dampening material making this probably the quietest 4500 watt generator on the market.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Features and Efficiency
on February 16, 2021
Posted by: amped
from Los Angeles, CA
I received my iGen4500DF last week to provide backup power to business's network equipment and servers. The low THD, less than 3% satisfies my Server's sensitive UPS power requirements. It appears I'll get close to 20 hours on a tank of gas running a 25-30% load, I haven't yet ran enough propane, but it's very efficient, burning about 1 pound in 1 hour and 15 minutes, again at 25-30% load. The gages a great, and I didn't need to use my test meters to measure the load on the inverter. The fuel gage seems accurate too.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice Unit. Ran great in test run.
on February 18, 2021
Posted by: ReadyForStorm
from Washington
Easy to unpack and set-up. No damage noticed nor disconnected wiring as others have noted in their reviews. Ready to go except for adding oil, hooking up the battery, and adding fuel.
Quick Start Guide (QSG) said to add oil until full. Manual said to add entire bottle of oil and showed a picture of full that doesn’t match the unit (opening is straight to side rather than angled up). Neither even mentioned the dip stick on the plug. So I slowly filled until the level hit the bottom of the threads on the plug port similar to the picture. The dipstick showed about halfway up the hashed area. So that seemed OK and left a little bit in the bottle. It’s possible the entire bottle could fit before hitting the high mark on the dipstick. I didn’t try it. They should clean this up so all matches and gives clear guidance.
The QSG said to make sure the battery was hooked up. It wasn’t and it also was not secured in place. You could miss it but it was sitting on a rubber strap. I reseated the battery with strap over the top and attached the clip. Unlike the guide picture, the battery cables were already attached to the battery and there was just a quick connect in the line to push together. The manual does show that however. No mention was made of needing to charge the battery first so I didn’t.
I hooked up a propane tank which was as easy as hooking up to grills, etc. Note that there is an o-ring in one end of the hose you need to attach. It can fall out, hence the plastic bag that came over that end. I currently plan to only use propane in it but nice to have the option and one reason I bought this one.
The manual and QSG have other errors in them. There is no on/off “Battery” switch. There is a Run/Stop switch instead. There is no Start/Stop push button either as shown. It says ON/OFF on it with “PUSH BUTTON ELECTRIC START” under it. The two control panel pictures in the manual on p. 10 and 11 do not match each other and neither matches the actual control panel. It is significantly re-arranged compared to those pictures. While I noted various document errors, they were easy to figure out. However, I do expect documents to be correct.
I only ran it once so far for an hour for check out and break in. It started right up on the second attempt. Probably need to get fuel in the line and air out on the first try. After that, ran like a charm. I did a couple of shut downs and restarts with the unit’s button and remote. Fired right back up each time. Slightly noisier than I had hoped but I think quieter than many others I have heard. Can easily converse next to it but can hear inside the house. My first generator so nothing to directly compare to other than neighbors’ units I’ve heard from a distance, some of which are very loud.
Per the manual I only used it up to roughly half power for the break in period (first 5 hrs.). I hooked up to my chest freezer and varied some lights and small heaters on/off to change the load up and down. Always worked fine. Tried both 20 amp outlets and both USB ports. No issues noticed. Almost :-) looking forward to the next power outage to really use it. 5 stars for features and usage so far and minus 1 star from that for document errors.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works so well
on February 23, 2021
Posted by: Mike2021
from Portland, OR
Bought just at the time of the great Oregon ice storm of 2021. We hadn't got it hooked into the house before the ice hit and knocked out power for 3 days. We ran cords all over the place. It had no problem running a couple ceramic heaters, lights, microwave, and refrigerator. Its very quiet which I think the neighbors appreciate. Also mizerly on gas usage. We could run it from 5pm at night to 7:30 the next day on a single tank of gas. That was about 14 hours. Really appreciated the long runtime, not having to refuel it at night in the dark.
My only complaint was the battery died from the cold after the ice storm was over. I had to buy a replacement battery for it which wasn't cheap.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com