Customer Reviews for Westinghouse - 4,650/3,600-Watt Dual Fuel Gas and Propane Powered Portable Generator with Recoil Start - Blue
Customer Rating
1
Hard to start
on July 26, 2024
Posted by: Ehuerta
from Houston, Texas
I bought this a year ago and from the first time we used it, it was hard to start but we didn't think anything of it only that perhaps that because it was new it needed to be used and that's why it was hard. I also have a champion so we would generally use that generator. Well now through hurricane Beryl we needed to turn both on since we were out of electricity longer and for being the third time this generator took more than an hour to start. We tried everything from checking the oil, changing propane tanks, checking the spark plug and all and finally got it started after a little over an hour .
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 29, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
The dual fuel feature of the generator is easy and seamless. The large, clearly marked transfer knob is easy to work and it doesn't skip a beat when tranferring, even under load. The generator comes with the exact amount of oil to add and a great oil spout. The propane hose is the perfect length and it is included along with the regulator.
I ordered this generator due to hurricane Beryl knocking out our power for about a week. This generator kept us up and running and I can confidently recommend it to everyone.