box damaged, frame slightly bent and unit not sitting level, ground terminal bent. unit started 1st pull and should meet my emergency power requirement.
I purchased this generator as I live in the boonies and power can go out when the wind blows. I'm a 60 year old widow and needed something that wasn't going to be too difficult to start. I received my generator, followed the instructions, filled with oil and gas, turned the switches and gave the cord a few tugs. It felt great when it started after only 4 or 5 pulls! I now feel comforted knowing I have power when I need it. I knew I could trust the Westinghouse brand!
Had issues at first to start. It seemed confused between gas and propane (and i am solely on propane). Once i got it going once, this thing has been flawless. No complaints 1 year in. It got used for over a 48 hour power outage. Recommended.
Bought this to provide emergency power should there be an issue. Also, since not really heavy (I thing 100lbs) it can be brought elsewhere and used when working outside far from normal electrical service.
Hopefully Customer Service can help, but right now it won't start on propane!!!
No, I would not recommend this to a friend.
Response from westinghouse.comBy Westinghouse, February 8, 2019
Hi Brad,
We're sorry to hear that your WGen3600DF hasn't been able to start on propane! Our customer care team will definitely be able to help you take care of that. Please reach out to them at your earliest convenience at service@wpowereq.com or by calling 1-855-944-3571.