The pull rope springs snapped off the very first pull .
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 28, 2025
Hi,
Thank you for sharing your feedback. We're sorry to hear about this and the frustration it has caused. This is not the experience we want for our customers. If you haven't already done so, please reach out to us at support@wpowereq.com or 1-855-944-3571, and we'll do our best to help resolve this for you.