Customer Reviews for Westinghouse - 4,650/3,600-Watt Dual Fuel Gas and Propane Powered Portable Generator with Recoil Start - Blue
Customer Rating
5
High Quality
on February 25, 2025
Posted by: Danny337
Bought this several months ago, works great. Very good build quality don't see this breaking anytime soon. Has all the bells and whistles and works great on both gas and propane. Definitely recommend.
I bought a few days ago and was very disappointed with the provided oil seeing how it has what seemed to be bits of black plastic material floating in it. I’m glad I was paying very close attention when filling the generator with said oil, only to watch the bits of foreign materials go right down into the crank case. Had to drain and replace with store bought oil instead. Very disappointing! Hope they reach out for help soon!
Response from westinghouse.comBy eComm, February 24, 2025
Hi,
Thank you for your review and for sharing your experience with us. We’re sorry to hear about this issue and truly appreciate your feedback. Quality is our top priority, and we want to make things right for you. Please reach out to us at westinghousevip@wpowereq.com at your earliest convenience, and we’ll do our best to resolve this.
This was my first generator purchase. With very little experience, I did some research and chose this one. Upon arrival I was able to unload the box and set up the generator by myself (very easy and all explained in the manual).
As a 140lb woman I had no problems moving/unloading this generator and getting it running. Started up on first pull. I haven’t actually had to use it yet to power anything but I’m very optimistic it will continue to go smoothly.
Had flu when received and just now opened to find damages to frame from dropping on something and don't know if I should fill with oil and gas or wait for an answer as we are expecting snow tomorrow