I'm impressed with delivery time and packing. Ran for my 5 hour 50% break-in. Seamed to run good. Not as quite as hoping for. But no loader then expected. Compact, great looking. Love the remote start!! Dual fuel was important to me.
I bought this generator before hurricane season in a tax free holiday for backup emergency power. Good thing I did because we are now on day five with no electricity after Hurricane Ian. Been running it almost non stop without any issues. Enough power to run all the essentials in my home. Just remember to pick up a quart of oil because it has to be changed at the first 25 hours.
I bought this in 2020 while in CT. taking care of my 96-year-old mother. In case the power went out, we needed backup. We did not need it, so it came home with me to NC after she passed, and did not unpack it until hurricane Ian(2022) this weekend. I still did not have to use it but having the peace of mind knowing that I have this is worth so much. Also not being overly handy, I thought the setup was very easy.
This unit wouldn’t start on gas. Called customer service and had to make repairs myself to the carburetor. I had to try and repair since I had no way to take to a repair facility do to my age and lack of a truck. I am not an engine repairman and you give your customers no other choice. Poor Quality Control.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, September 27, 2022
We are sorry to hear about the service you received. I would like to understand more about the concern and if you were offered to go to a service center or make an exchange. Please contact us at WestinghopuseVIP@wpowereq.com with contact information
I like the fact that this has dual fuel options. It is a bit heavy. Wheels would be nice, but then the price would likely be higher. This generator was very cost friendly.