Customer Reviews for Westinghouse - 4,650/3,600-Watt Dual Fuel Gas and Propane Powered Portable Generator with Recoil Start - Blue
Customer Rating
2
Not Starting
on March 19, 2023
Posted by: Chelle2023
from North of Spokane, WA
We bought the WGEN3600DF due to all of the reviews. We unboxed the product, great packaging - no damage. Put the feed and wheels on the generator. Hooked up the battery. Put the supplied oil in using the supplied funnel. Put about a 2.5 gallons of gasoline into the tank. Made sure the fuel selector switch was set to gasoline, turned the fuel shutoff valve to on. Pushed the start button - nothing. Acted as if there was no gas in the generator. Did that for a few times, still nothing. Called customer service, we are waiting for a call back. Will update after we are able to run the generator.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, March 20, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
I bought this Westinghouse generator several months back and I was waiting to do a review this winter if/when my power went out. Lucky for me I did not need it this 1st season but I have tested it a few times and it has stated easily and runs well and is pretty quiet.
I have not yet run it on propane but I love the fact that I have the flexibility to do so.