I received the generator on April 30, 2024. I immediately hooked up propane and started using it. It worked amazing at 1st, but after about 3 months, I started having starting issues. I didn't have problems until I tried using Gasoline, and now it doesn't like to start at all. Occasionally, I have to let it set for days before it will start. The warranty department says it's probably the carburetor and that is only covered for 3 months. I use this daily to charge solar power stations that are not getting enough sun, it might be okay for emergency use, but not for regular use off-grid.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, August 22, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
I just bought this item following my friend recommended this generator to me , excellent product, I’m really happy that I got it specially I used it in traveling
Haven’t actually used it yet but the build quality looks good controls are clear I definitely like that it is dual fuel gasoline/propane can’t wait to put this bad boy to work
Unboxed, read the quick startup and followed the simple 3 steps to get it going. Cranked on the first pull. I was pleased with the simplicity and simple instructions.