Customer Reviews for Westinghouse - 4,000-Watt Gas and Propane Powered Portable Inverter Generator with Remote Electric Start, LED Data Center - Blue
Customer Rating
5
iGen4000DFcv
on October 13, 2024
Posted by: WayneB
from Citrus Springs, FL
Outstanding choice for a limited home power source. Power importand loads ( refrigerator, charge phones, etc.). Runs on Gas or LP. Small and polrtable.
I bought the unit for my father-in-law after his power was off for five days during a hurricane. Also, my son plans to use it with his RV. At 56 pounds, it's light enough to pick up. The unit has wheels that makes it very mobile.
Bought this for the last hurricane that came through. We lost power for 4 days and was able to save the items in the refrigerator, run the TV, charge devices, and make coffee! It definitely helped us get through. And love the fact that we could use propane while gas was hard to get!
I BOUGHT THIS ITEM AFTER MUCH RESEARCH AND I OWNED A PREDATOR 3500 INVERTER I AM AMAZED AT THE QUALITY AND HOW QUIET THIS GENERATOR IS. I OPTED FOR PULL CORD (COIL) BECAUSE IN MY Experience I FOUND THE BATTERY WAS NOT LASTING UNLESS USING CONTINUOUSLY. BUT I SEE WESTINGHOUSE OFFERS A BATTERY CHARGER WITH THEIR UNITS.
Followed start up guide and it wouldn’t start. Didn’t want to be too invasive as to void the warranty so I called support. Surprisingly I got through quickly. Tried everything they suggested along with items listed in the email they sent to establish a case number Waited 5 days and no return contact so I started snooping around under the service covers with a flashlight and found a disconnected blue wire under the gas tank. Plugged it back together and everything worked just fine. Ran on gas and propane.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, October 21, 2024
Hello, thank you for sharing your experience with us. We’re sorry to hear about the initial challenges you faced, but we’re glad to know you were able to resolve the issue on your own. We appreciate your patience with our support team, and it’s great to hear that everything is working well now.
Your feedback is valuable, and I’ll make sure to pass it along to help improve our processes. If you need any further assistance or have questions in the future, please reach out to us at 1-855-944-3571 or support@wpowereq.com. Thank you for being a customer!