Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,253 Reviews)
Rating breakdown 2,253 reviews
5 Stars
1,826
4 Stars
303
3 Stars
60
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,988 out of
2,088)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
1
Total garbage stay away from this brand!
on March 24, 2025
Posted by: c1050
from Texas
I bought this generator in back in Jul 2024. It has never worked and it's been in a service center since August 2024. Fault is the fuel selector system which does not feed any fuel into the engine.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 27, 2025
Hi,
We sincerely apologize for the frustration you've experienced with your generator. This is certainly not the experience we want for our customers, and we understand how disappointing it must be to have your unit in service for this long. Please know that our team is fully committed to resolving this for you as quickly as possible. If you haven’t already, we encourage you to reach out to us at westinghousevip@wpowereq.com with your case details so we can expedite a solution. We truly appreciate your patience and your trust in Westinghouse, and we look forward to making this right.
Thanks,
Sydney, Westinghouse
We sincerely apologize for the frustration you've experienced with your generator. This is certainly not the experience we want for our customers, and we understand how disappointing it must be to have your unit in service for this long. Please know that our team is fully committed to resolving this for you as quickly as possible. If you haven’t already, we encourage you to reach out to us at westinghousevip@wpowereq.com with your case details so we can expedite a solution. We truly appreciate your patience and your trust in Westinghouse, and we look forward to making this right.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great whole house backup generator
on March 23, 2025
Posted by: Roberts family
from Gold Bar Washington state
I bought this generator for emergency backup, I’ve owned this generator for two years now and I couldn’t be happier. It has kept our house warm and comfortable through 10 power outages and has started every time even down to 5 degree Fahrenheit in a snow storm. I leave it outside year around I couldn’t be happier.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy set up
on March 22, 2025
Posted by: vt0517
from Lithia, FL
I bought this in preparation for the next hurricane season. This took no time at all to get set up and running. I would highly recommend to any new time generator buyers
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good Generator
on March 22, 2025
Posted by: Tool Guy 2025
from TEXAS
Has been very easy to start and does all that we need.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Starting not working
on March 22, 2025
Posted by: Mike20252525
from Shelton CT
Will reviews once works. Thank you for for listening
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 24, 2025
Hi,
Thank you for your review! We truly appreciate you taking the time to share your feedback with us. As you continue using your generator, we’d love to hear your updated thoughts. If you have any questions or need assistance, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571—we’re always happy to help!
Thanks,
Sydney, Westinghouse
Thank you for your review! We truly appreciate you taking the time to share your feedback with us. As you continue using your generator, we’d love to hear your updated thoughts. If you have any questions or need assistance, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571—we’re always happy to help!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Whole home, fraction of the cost…
on March 21, 2025
Posted by: Red Scarf Apiary
from Houston
Purchased for emergency, whole home power. Use NG and it is more than enough after installing an HVAC soft start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great, Quiet, and powerful
on March 18, 2025
Posted by: SPH07
from MI
Runs well, is very quiet and powers the camper with no issues.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
awesome
on March 17, 2025
Posted by: bobby2025
run on first start great product highly recommended
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com