Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,252 Reviews)
Rating breakdown 2,252 reviews
5 Stars
1,825
4 Stars
303
3 Stars
60
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,987 out of
2,087)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Great product for the price
on April 18, 2025
Posted by: Greg105
from Rockwall, Tx
Great price for the product, we were considering a whole house but didn't want to sell one of our children
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Simple and easy to assemble
on April 17, 2025
Posted by: Horseman
from Iron city , Tennessee
Got it put together added oil and gas cranked right up and whole lot quieter than one we been using
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on April 17, 2025
Posted by: Pete Tynning
from Temecula California
I like the Dual Fuel capability and the Generator really runs smooth
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Everything I needed in a generator
on April 17, 2025
Posted by: Les66
from Gaylord, MI
After much research I settled on this generator. Enough wattage to run my whole house on natural gas, plus I have the options for propane and gasoline also. The low => 5%Thd was a must. the generator it replaces had 12+%, which would trip my battery backups. I have not run it yet as they are installing my natural gas line to the area of the generator tomorrow. I do not plan to put any gas in this generator unless i have to for lack NG/LPG.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on April 14, 2025
Posted by: Bubka
from Angola, IN
Runs my whole house on natural gas. Battery isn’t the greatest tho. Make sure it’s charges.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works Great
on April 14, 2025
Posted by: Jimboblol
from Iowa
Very happy with the product, gets the job done and is reliable.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great future
on April 13, 2025
Posted by: singh37
from HOUSTON, TX
I AM BOUGHT THIS PRODUCT A MONTH AGO AND AM SO HAPPY WITH IT
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
3
Solid Generator
on April 13, 2025
Posted by: MikeJ775
from South Texas
Bought this 2 weeks ago and ran it for 12 minutes on gasoline. Generator runs fine. Would have given 5 stars but the battery design is weak. Must remove a wheel on this heavy generator to get to the battery - there are no quick connect terminals to remove the battery. Even though my instructions say to go to the recoil start if battery issues - there is no recoil starter on this model. Battery should be located someplace other than behind a wheel for quick access to this vital component. Natural gas connector has a component that I must remove to connect to my system. Other than these items - generator appears to be solid - but I have yet to test it under load at this time.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, April 16, 2025
Hi,
Thank you for taking the time to leave a detailed review—we truly appreciate your feedback. We're glad to hear the generator is running well so far and that you're finding it to be a solid unit overall. We understand your concerns regarding the battery access and recoil starter. Your observations are valid, and we're sorry for any inconvenience this has caused. Ease of maintenance is important, and feedback like yours helps us identify areas for improvement in future designs. Please don't hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571 if you have any questions regarding your unit. We're happy to help!
Thanks,
Sydney, Westinghouse
Thank you for taking the time to leave a detailed review—we truly appreciate your feedback. We're glad to hear the generator is running well so far and that you're finding it to be a solid unit overall. We understand your concerns regarding the battery access and recoil starter. Your observations are valid, and we're sorry for any inconvenience this has caused. Ease of maintenance is important, and feedback like yours helps us identify areas for improvement in future designs. Please don't hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571 if you have any questions regarding your unit. We're happy to help!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com