Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,212 Reviews)
Rating breakdown 2,212 reviews
5 Stars
1,795
4 Stars
294
3 Stars
59
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,957 out of
2,057)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
2
Worked for one and sharted the bed.
on May 23, 2025
Posted by: Bob701
Bought Westinghouse GEN. from Family Farm and Home.
Owned a little over a year and it will not start (electric nor pull).
Westinghouse is the Ford of small engines - DON’T TRUST THEM.
GENs are easy to repair - fuel, fire and air, especially at a year old, but who has time for these games so early on? Not this guy, regardless of their warranty.
If it malfunctions this quickly it’s not considerable. No excuses. It means the design engineer doesn’t care, thus the company doesn’t care. Poor Q/C and design. Shenanigans.
Will have repaired and sell if anyone will buy it. We wonder why no foreigners want to sell or buy American made products made recently.
Owned a little over a year and it will not start (electric nor pull).
Westinghouse is the Ford of small engines - DON’T TRUST THEM.
GENs are easy to repair - fuel, fire and air, especially at a year old, but who has time for these games so early on? Not this guy, regardless of their warranty.
If it malfunctions this quickly it’s not considerable. No excuses. It means the design engineer doesn’t care, thus the company doesn’t care. Poor Q/C and design. Shenanigans.
Will have repaired and sell if anyone will buy it. We wonder why no foreigners want to sell or buy American made products made recently.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, May 28, 2025
Hello,
Thank you for bringing this to our attention—we’re truly sorry to hear about your experience. I've shared your feedback with our quality control team to help us ensure we’re delivering the best possible experience. If you haven’t already, please don’t hesitate to contact us at westinghousevip@wpowereq.com. We’re here to help and will do everything we can to make things right.
Thanks,
Sydney, Westinghouse
Thank you for bringing this to our attention—we’re truly sorry to hear about your experience. I've shared your feedback with our quality control team to help us ensure we’re delivering the best possible experience. If you haven’t already, please don’t hesitate to contact us at westinghousevip@wpowereq.com. We’re here to help and will do everything we can to make things right.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Impressive
on May 22, 2025
Posted by: Chris2020
from Tryon, NC
This is my first generator and so far I am impressed. Once the electrician completed the work in my home electrical panels to use the generator as a backup power source, we tried it out. It started up immediately after connecting it to a propane tank and powered our home. No issues. I’m pleased with my purchase and with the price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great value and what I need to run everything!
on May 21, 2025
Posted by: Kenny14
from Florida
I just thought this before hurricane season. Great buy and great price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Westinghouse Generators
on May 21, 2025
Posted by: HAL2000
from Brevard, NC
I bought the generator on May 1, 2025, have not use it yet. I was told by friends that bought the same one that they are good. Can't wait to see how it performs.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Capable Monster
on May 19, 2025
Posted by: Bin5
from West Michigan
Used for a three day power outage in a large all electric house. Generator kept shutting down the first night, so I changed the oil guessing that may be the problem. After that, performed flawlessly. Very heavy unit, but was able to unpack and set up alone using ramps to get it off the packaging base.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Tri Fuel Generator
on May 19, 2025
Posted by: Portable Power House
from Valdosta, GA
This is a sturdy machine. Easy to setup and operate. Powers all my essentials and then some. Good buy for the money.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Worked good until it didn’t
on May 18, 2025
Posted by: No hassle
from Corpus Christi, Texas
Was working great powered my rv no problem then one day it just stopped wanting to turn on then bogged now doesn’t even try to turn on. After 2 months of camping I thought I was set but let’s see how repair department handles the situation.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, May 21, 2025
Hi,
Thank you for sharing your feedback, and we're sorry to hear about the issues you've encountered. We understand how frustrating this experience must be and truly appreciate your patience. Please know that we're committed to resolving this for you. If you need any assistance or have questions during the process, don’t hesitate to reach out to us at westinghousevip@wpowereq.com—we’re here to help.
Thanks,
Sydney, Westinghouse
Thank you for sharing your feedback, and we're sorry to hear about the issues you've encountered. We understand how frustrating this experience must be and truly appreciate your patience. Please know that we're committed to resolving this for you. If you need any assistance or have questions during the process, don’t hesitate to reach out to us at westinghousevip@wpowereq.com—we’re here to help.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on May 17, 2025
Posted by: Mike 69
from Wisconsin
Good power. Easy to run. Used propane on the first time using and tank froze up and it shut down, so it's nice to have the dual option
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com