Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,311 Reviews)
Rating breakdown 2,311 reviews
5 Stars
1,874
4 Stars
309
3 Stars
62
2 Stars
18
1 Star
48
95%of customers recommend this product.
(
2,027 out of
2,129)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Awesome generator. Very well designed, Great cost
on July 28, 2025
Posted by: birdhunterpaul
from Springfield, Mo.
I am so happy to have finally purchased this nice generator. I have been sitting on the purchase for 2 years and looking forward to owning it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Not working
on July 28, 2025
Posted by: House generat
from Texas
First time and p-00 error I need the warranty on this
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 30, 2025
Hi,
We are truly sorry to hear that you are experiencing an error right out of the box. That's definitely not the experience we want for our customers. Please contact our support team at support@wpowereq.com or 1-855-944-3571 so we can assist you with warranty service and get this resolved as quickly as possible.
Thanks,
Sydney, Westinghouse
We are truly sorry to hear that you are experiencing an error right out of the box. That's definitely not the experience we want for our customers. Please contact our support team at support@wpowereq.com or 1-855-944-3571 so we can assist you with warranty service and get this resolved as quickly as possible.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
2
Worked well twice and now will not start using gas
on July 27, 2025
Posted by: Simon E
from Houston, Texas
Used generator twice, on third try when power was out would not start, gas had stabilizer. Emptied gas and put new gas in but still would not start. Now only starts when using propane, very frustrating.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 30, 2025
Hi,
Thank you for sharing your experience. We’re sorry to hear about the issues with your unit and understand how frustrating that can be. We value your feedback and would like the opportunity to make it right. Please reach out to us at westinghousevip@wpowereq.com with your case number so we can help resolve this.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience. We’re sorry to hear about the issues with your unit and understand how frustrating that can be. We value your feedback and would like the opportunity to make it right. Please reach out to us at westinghousevip@wpowereq.com with your case number so we can help resolve this.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good product out of the box
on July 27, 2025
Posted by: Marklh
from Houston
Just unboxed the generator and everything looks great so far. Packing was exceptional, all parts are in place and looks to be a high-quality product. I am looking forward to setting up to run my whole home.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice generator
on July 26, 2025
Posted by: Wesselectric
Nice generator for the price. I love that I can use gas or propane to run the generator. Haven’t gotten to use it yet but I am ready for hurricane season.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to use!
on July 26, 2025
Posted by: daniel71
from The Woodlands, TX
I bought this for power coverage after hurricanes in the Texas Gulf Coast and found it easy to operate.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator. Hope I never need it
on July 26, 2025
Posted by: Beachbum-2
from Pensacola. Fl.
Happy with the generator. Easy set up. Used propane for initial start. Started right up and ran good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best Generator for whole House
on July 26, 2025
Posted by: DTA316
from Philadelphia, PA
I purchased this a month ago and it has done an awesome job.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com