Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,311 Reviews)
Rating breakdown 2,311 reviews
5 Stars
1,874
4 Stars
309
3 Stars
62
2 Stars
18
1 Star
48
95%of customers recommend this product.
(
2,027 out of
2,129)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
4
Nice Generator but came with Leak
on August 26, 2025
Posted by: 12345324523
Generator is great and nice features but it came with a leak
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Wgen14500tfl
on August 26, 2025
Posted by: Brian77008
from Houston, Texas
I bought this generator as a home back up generator and have it connected through my electric panel with a 50 amp breaker
I have a 3200 ft.² home with an additional garage apartment that is 600 ft.². This generator is able to run my whole house, including three air conditioners. I have a 4 ton, a 2 ton and a 1 ton. The 4 ton and 2 1/2 ton are for the house and I put soft starts on them. The 1 ton is for the garage apartment with no soft start.
I have used this generator during power outages, and it will start and run all three AC units as long as they do not start at the same time.
I’ve had no issues with the generator stopping during AC starts. I just hear it changing to a low tone as more load is put on it, but it has never stopped. I would recommend this generator for anyone looking for a home power back up.
I have a 3200 ft.² home with an additional garage apartment that is 600 ft.². This generator is able to run my whole house, including three air conditioners. I have a 4 ton, a 2 ton and a 1 ton. The 4 ton and 2 1/2 ton are for the house and I put soft starts on them. The 1 ton is for the garage apartment with no soft start.
I have used this generator during power outages, and it will start and run all three AC units as long as they do not start at the same time.
I’ve had no issues with the generator stopping during AC starts. I just hear it changing to a low tone as more load is put on it, but it has never stopped. I would recommend this generator for anyone looking for a home power back up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Compact and portable
on August 24, 2025
Posted by: Brownhouse
from Austin, TX
Got a large propane tank ready when we need it- both portable and compact. Great product for the money!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
I am new to generators
on August 24, 2025
Posted by: tjconk
from Westfield, IN
Purchased June 3rd, 2025. Just now got around to hooking it up. Pre start check list was a little difficult. It was hard to access the battery terminals to hook up the battery cable. Also hard to add oil. I had to get a very long funnel and wasn't sure how much oil to put in. So I had to add a little and then check the dipstick multiple times. The dipstick is also difficult to access and re-insert. After pre-start check list, the generator started right up. However, when I connected it to my house electrical panel, the electricity did not come on. This may be an issue with the electrician who installed the service plug for my electric panel. I will be having him come out to check it out. If it turns out it was his mistake, I will rate this at a 3.5. If it's an issue with the generator, then obviously my rating will go down.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 5, 2025
Hi, Thank you for sharing your detailed feedback. We’re glad to hear that your generator started up right away after the pre-start checks, though we understand the difficulty you experienced accessing the battery terminals and dipstick. We appreciate your patience during setup and your careful testing of the generator with your home electrical panel. If it turns out there’s any issue with the generator itself, our support team is here to help. Please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571, and we’ll assist you in resolving it. Your feedback helps us improve both our products and instructions for future customers. Thanks, Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Upgrade
on August 24, 2025
Posted by: Prepped-in-Fl
from Florida
This upgrade is a wise decision for added protection. The increased amperage provides a significant advantage during emergencies. The item's sturdy build and ease of use are certainly beneficial. Furthermore, the quality construction gives you peace of mind. With only a five-hour break-in period, it is ready to perform. I'm only going to run propane so I don't have to worry about the problems with storing long-term and gasoline issues.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
so far so good
on August 23, 2025
Posted by: danborebo
from Seattle
I like it. Just got it so it is a little to soon to give a complete break down.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
havent used yet
on August 23, 2025
Posted by: jimmy77551
from galveston
getting everything set up for natural gas ill let you know
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features, Easy to setup'
on August 23, 2025
Posted by: Generator backup
from E Patchogue, NY 11772
I bought this and when I started using it I recommended it to 3 other individuals that were looking for generaltors.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com