Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,252 Reviews)
Rating breakdown 2,252 reviews
5 Stars
1,825
4 Stars
303
3 Stars
60
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,987 out of
2,087)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Well Built
on July 30, 2025
Posted by: golfer3106
from Ft. Lauderdale, Florida
Well built generator. Electric start is a great thing. Powers my whole home.....
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Looks great
on July 29, 2025
Posted by: Mr...
I haven't used it yet, once I do.I'll update my review
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works Awesome
on July 29, 2025
Posted by: Bubbles01
from Georgia
I bought this last year and used it for the first time today - works great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Peace of Mind!
on July 28, 2025
Posted by: msk208
from Charlotte NC
Bought this a month ago and now have peace of mind for the next outage. Any more, it seems we lose power multiple times a year so having this generator will ease the burden of power loss. I also have a special needs child and need electronic equipment to keep her fed and monitored. This generator will solve all these problems.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great unit but mine had some scratches on it and
on July 28, 2025
Posted by: JoshinLC
from Louisiana
Great unit and lots of power. Love the multiple fuel sources. Can’t give 5 stars because of poor packaging and my unit had some scratches and the oil container was leaking and soaked everything..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome generator. Very well designed, Great cost
on July 28, 2025
Posted by: birdhunterpaul
from Springfield, Mo.
I am so happy to have finally purchased this nice generator. I have been sitting on the purchase for 2 years and looking forward to owning it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Not working
on July 28, 2025
Posted by: House generat
from Texas
First time and p-00 error I need the warranty on this
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 30, 2025
Hi,
We are truly sorry to hear that you are experiencing an error right out of the box. That's definitely not the experience we want for our customers. Please contact our support team at support@wpowereq.com or 1-855-944-3571 so we can assist you with warranty service and get this resolved as quickly as possible.
Thanks,
Sydney, Westinghouse
We are truly sorry to hear that you are experiencing an error right out of the box. That's definitely not the experience we want for our customers. Please contact our support team at support@wpowereq.com or 1-855-944-3571 so we can assist you with warranty service and get this resolved as quickly as possible.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
2
Worked well twice and now will not start using gas
on July 27, 2025
Posted by: Simon E
from Houston, Texas
Used generator twice, on third try when power was out would not start, gas had stabilizer. Emptied gas and put new gas in but still would not start. Now only starts when using propane, very frustrating.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 30, 2025
Hi,
Thank you for sharing your experience. We’re sorry to hear about the issues with your unit and understand how frustrating that can be. We value your feedback and would like the opportunity to make it right. Please reach out to us at westinghousevip@wpowereq.com with your case number so we can help resolve this.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience. We’re sorry to hear about the issues with your unit and understand how frustrating that can be. We value your feedback and would like the opportunity to make it right. Please reach out to us at westinghousevip@wpowereq.com with your case number so we can help resolve this.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com