Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,188 Reviews)
Rating breakdown 2,188 reviews
5 Stars
1,776
4 Stars
291
3 Stars
59
2 Stars
17
1 Star
45
95%of customers recommend this product.
(
1,940 out of
2,039)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Better Than Expected!
on April 16, 2021
Posted by: jneufelder
from Owensville, IN
I picked this up yesterday and started breaking it in today. I have to say I was pleasantly surprised at the build quality of this generator. It was incredibly easy to get setup, instructions were easy to understand. It started up first try and run very smoothly. The smart idle is a great feature!
Though the instructions don't state as much, I am doing a break-in period of running it for an hour with no load, changing oil, running it again for an hour, changing oil, and then running it again with a load. I don't see a reason it wouldn't be able to handle any household load I throw at it. Will follow-up after all of this is done.
Despite the weight of the machine it is incredibly easy to move around. Not only that, it even looks great. If I had any complaints it would be changing the oil. It appears to be virtually impossible to do so without an absolute mess. Otherwise, I am ecstatic about my purchase.
I got a 10ft 6 gauge cord to plug directly to the 50 amp outlet. I have a feeling the setup will work very well!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator, worth the price
on April 17, 2021
Posted by: Burt4562
from Sevierville, TN
Purchased online 3/25/21 but just delivered today, 4/17/21. Pretty easy to set up. The one challenge was getting the generator off the pallet. Fortunately I have a front end loader, so used a chain to lift it high enough to pull the pallet out.
Currently this was purchased to keep the lights on when power goes off. We live in an area where there are lots of tall pines and when we get heavy snow/ice multiple trees usually come down and hit the power lines. The most recent outage lasted 4 days, and our old generator could keep some lights on, a fridge and freezer but couldn't run the well pump.
Added Oil, and some gas.
Some people had complained in other reviews that they had to remove the wheel to pull the battery out. I did not find that to be an issue, if you have a small socket wrench it is pretty easy to remove the clamp bolt behind the wheel and the battery will tip out without too much effort.
The generator started right up and a quick test with an electric drill before the rain started was good. Going to do full test connecting to the house later when the rain ends.
We have a 50 amp external connection for this generator with a manual transfer switch and a critical loads sub-panel so not using the Westinghouse auto transfer switch. We have a well pump that we need to power and couldn't do that with the auto-transfer switch.
I can't say how well this will hold up over time since I've only done a few minutes of run time, but it is well built so I am hoping that it will last at least as long as our old generator has.
Positives:
Has enough capacity to run the whole house for us.
Has enough capacity to run the whole house for us.
Can use gasoline or LP gas. Right now testing with gasoline, but will likely get a reasonably large LP tank since storing gasoline for an extended time takes a lot of space and will go stale even with stabilizer. So having the LP capability was another selling point.
Electric start.
Not too hard to roll around with the large wheels, just a little more effort than our previous 5,5KW generator.
While it is noisy, I actually think that it is slightly quieter than that old generator which was about 17 years old.
Comes with a battery keeper/charger that plugs into the panel which is a nice touch.
< 5% THD which is the main reason for going with the Westinghouse instead of a cheaper 12Kw generator.
Remote start key fob, although we probably won't use it in our installation. If we add solar to the mix it would be nice if we could leverage the remote start so the solar inverter could start the generator as needed to top off backup batteries, but don't know if that is a possiblity.
Negatives:
I find the oil dipstick a bit challenging to remove and reinstall, uses a long rubber "plug" piece instead of a screw in dipstick. It was very hard to pull out initially, but got better while checking oil level.
I find the oil dipstick a bit challenging to remove and reinstall, uses a long rubber "plug" piece instead of a screw in dipstick. It was very hard to pull out initially, but got better while checking oil level.
It would appear that the Oil drain plug is situated such that it will likely be a bit messy changing the oil so I may add a drain extension similar to ones that can be used with Honda generators.
The manual didn't appear to suggest a good spot to tie the pins for the handles to. Would be nice if they had added that bit of detail.
While I suppose that it wouldn't be practical for the 22 Hp engine it would have been good to have the option of a backup pull start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Happy with my purchase
on April 18, 2021
Posted by: brenyg
from Charleston, SC
I spent quite a bit of time researching portable generators and found this unit to be the most feature rich of any other in it's class. What sold me was the power combined with the <5%thd. Throw in things like remote start, duel fuel, smart idle and transfer switch ready and I couldn't find another unit that matched up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on April 18, 2021
Posted by: Mark777
from Trout Run Pa 17771
First one was faulty, but this second runs like a charm
Written by a customer while visiting westinghouse.com
Customer Rating
5
Outstanding features
on April 18, 2021
Posted by: SgtF
from Cheyenne, WY
Bought this to replace another brand that was damaged on arrival. This model was really well packed and even included a battery charger for the electric start
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Remote Start
on April 19, 2021
Posted by: DAVN
from Monterey, CA
Just received generator. Be aware unit is large and heavy even before gas added. Took four people to unload from pickup truck. It was easy to setup and started without any trouble. Looks to be very well made.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on April 19, 2021
Posted by: Tacknight
from Oregegon City, OR
I bought this after our old generator did not have enough power to power what we needed during power outages. The WGen 1200DF is a greatupgrade. It actually came during a short power outage and Iwas able to quickly get it up and running and to give it a good test. It easily ran what we needed with power to spare. The generator started up without any issues, was compatable ewith our current transfer switch.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Convenient features
on April 20, 2021
Posted by: Floridafun
from Fort Myers, Florida
This generator has many features that make using it convenient. Remote start, dual fuel is an easy switch when needed, leave gas in the tank but run it out of the carburetor before storing and battery charger are some of the features that make this generator a good choice.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com