Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7 out of 5
4.7
(2,311 Reviews)
Open Ratings Snapshot
Rating breakdown 2,311 reviews
5 Stars
1,874
4 Stars
309
3 Stars
62
2 Stars
18
1 Star
48
95%of customers recommend this product. 
(
2,027 out of 2,129
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
1 out of 5
1
Not Really Sure
on September 19, 2025
Posted by: TexasPoly
from Amarillo Tx
I have had this thing 3 weeks and ran it maybe 2 times and now it won’t start!!! So irritating.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 26, 2025
Hi, We’re very sorry to hear about the trouble you’re experiencing with your generator — we understand how frustrating that must be. Our support team is ready to help get it started and running reliably. Please contact us at support@wpowereq.com or 1-855-944-3571, and we’ll work with you to resolve this as quickly as possible. Thanks, Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great product!
on September 17, 2025
Posted by: The Hulk
from Louisiana
Great Westinghouse Generator : No longer have to worry of power outages. It’s all ready to keep my family in the comfort , with air conditioning, freezers and refrigerators NOT going out . Can connect to natural gas, gasoline or butane !!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Just got haven’t run yet
on September 17, 2025
Posted by: Safety in florida
from Florida
Waiting for house connection for hurricane protection
Response from westinghouse.comBy eComm, September 26, 2025
Hi, Thank you for your review! It sounds like you’re getting everything set up for hurricane preparedness, which is exactly what this generator is designed for. If you need any guidance on the house connection or setup, our support team is happy to assist, please reach out at support@wpowereq.com or 1-855-944-3571. Thanks, Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Generator
on September 16, 2025
Posted by: DaveAir
from Texas
Great during power outages. Easy start. Included power supply to keep battery charged
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Its a Great and the Best dual Generator
on September 15, 2025
Posted by: Marlon1970
from Florida
I been buying different Generators differents trades, but i meet Westinghouse dual fuel WGEN12500DF as the best Generator for a long, , easy seatup, great performance, the dual Gas is a bonus for an emergency, and in this case, the great automated start. thanks Westinghouse for build devices like this.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features and price
on September 14, 2025
Posted by: jdwild
from Daytona Beach Florida
I purchased this for hurricane relief. Living in Florida this will be a great backup generator for power outages.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Just what we needed in Florida
on September 12, 2025
Posted by: BR Prez
from Bradenton, FL
Purchased last month and feel prepared for hurricane season in Florida.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Looks great.
on September 12, 2025
Posted by: Lithia Mike
from Lithia Fl
Looking forward but not looking forward to using this during a hurricane.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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