Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,187 Reviews)
Rating breakdown 2,187 reviews
5 Stars
1,775
4 Stars
291
3 Stars
59
2 Stars
17
1 Star
45
95%of customers recommend this product.
(
1,939 out of
2,038)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
1
Frustrated
on June 18, 2024
Posted by: Granite Rock
from Washington
Continues to trip even when holding a light load. I can't even run a drill.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 19, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on July 2, 2024
Posted by: Genny go
from Texas
I bought this a month ago and I am so happy that I did the only thing is I wish I could find a cover for it I have looked every where.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Runs great
on July 19, 2024
Posted by: JacobS96
Ran great for hurricane beryl outage, only shut down for oil change. Ran for about 6 days
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
2nd Chance Generator
on August 30, 2024
Posted by: Too much time
from Texas
I purchased my original generator April of 2022 it’s now Sept 2024. So far it has only worked 30 minutes. It’s been in the shop all that time. They finally decided to replace it with a new updated generator. Well ok that’s fine but I do not have confidence it is dependable. Time will tell. I had to purchase an additional generator and really don’t need it any more. The service people were great but it just takes too long to get anything done. Generators should work when needed I’ve spent way too much on this one and I don’t know if the new one has a warranty as I’m waiting for them to call me back do I can ask. I think I’ll just sell it and be done with this brand.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 6, 2024
Hello, thank you for letting us know about your experience, we are genuinely sorry that the product was not able to run, and we fully understand the return. I have passed your feedback to our quality control team to ensure that we are providing the best products possible. We hope you will consider us for your next power generation purchase but we understand that this has soured our reputation. If there is anything we can do to help please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator works great!!!
on January 23, 2026
Posted by: Apollo214
from Detroit, MI
The generator works great have used it ok propane and natural gas so far with no issues able to run my entire home with not even skipping a beat.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Geat Generator
on August 5, 2020
Posted by: Cobrajet 428
from Detroit MI
Simply a great machine. Well built and powerful. Very quiet for its size.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Real nice unit!
on August 7, 2020
Posted by: action
from Cape Coral, FL
Bought this for hurricane season here in SW florida. Well built machine..used it twice already at my shop.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good & Strong
on August 10, 2020
Posted by: JayVee
from Houston, TX
It's a strong & good running generator. Unfortunately the providing cranking batter is undersized and the one I received would not start the generator even after fully charging. Otherwise, it cranks great using a small Li-Ion jump pack. Will be contacting customer support.
Written by a customer while visiting westinghouse.com