Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,311 Reviews)
Rating breakdown 2,311 reviews
5 Stars
1,874
4 Stars
309
3 Stars
62
2 Stars
18
1 Star
48
95%of customers recommend this product.
(
2,027 out of
2,129)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
1400 dual fuel
on November 18, 2025
Posted by: Trent11111
from Dayton
Easy to put together large dual fuel generator. Should handle all our needs
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
just got it & registering
on November 17, 2025
Posted by: GregoryKY
from Prospect, KY
Hope it works better than a smaller gas Westinghouse I bought. Had to take in for repairs twice in the last year, right when I needed it. Would not have purchased a Westinghouse again, but reviews are good and I need a bigger tri-fuel unit and westinghouse was the only one with everthing I want
I would recommend this to a friend!
Response from westinghouse.comBy eComm, November 21, 2025
Hi,
Thank you for sharing your experience, and we’re sorry to hear about the difficulties you had with your previous unit, especially at moments when you needed it most. We understand how important reliability is, and we truly appreciate you giving Westinghouse another chance with your new tri-fuel generator. We’re confident this larger unit will serve you well, but if you run into any concerns at all, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571. Our team is here to support you and make sure your generator performs the way you expect.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience, and we’re sorry to hear about the difficulties you had with your previous unit, especially at moments when you needed it most. We understand how important reliability is, and we truly appreciate you giving Westinghouse another chance with your new tri-fuel generator. We’re confident this larger unit will serve you well, but if you run into any concerns at all, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571. Our team is here to support you and make sure your generator performs the way you expect.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse WGen14500TFc is the best in its class
on November 17, 2025
Posted by: NegoDan
from DELTONA, FL
*The Positive: Power and Performance: 13,500 peak watts, 10,500 running watts (propane), are powerful enough to run my entire 3300 sq ft home(built in 2023), including central A/C units and multiple appliances simultaneously.
-Ease of Use & Setup: The setup process is described as straightforward, and features like the electric start, remote start key fob, and push-button operation are highly appreciated for convenience, especially during bad weather. Total time: 45 minutes.
-Fuel Versatility: The tri-fuel (gasoline, propane, and natural gas) options are major highlights, offering flexibility and reliability when one fuel source might be scarce. Mine runs ONLY on propane: 3 sets of 100L tanks- my choice.
-Quality Build: well-built, rugged, and durable, with solid construction designed to last.
-Low THD: This specific model offers low Total Harmonic Distortion (THD) (<5%), making it safe for sensitive electronics like laptops and cell phones.
*Some Critical Issues:
-Noise Level: It's loud when running(depending on where you locate it), which is a concern for nighttime operation or proximity to neighbors. I used the Generator Exhaust Extension Silencer Kit(Amazon) with Insulated Through-Wall Mounting Plate, and solved the noise and CO problem.
-Weight/Mobility: The units are heavy (around 348 lbs), so while they have wheels and handles for portability, moving them requires effort.
-Minor Component Issues: a sensitive CO sensor that causes the unit to shut off, quick-connect fittings, and other accessories are available to buy if needed.
*Overall, after 1 year of use in Florida, I am extremely satisfied with this purchase, considering the generator a great value for the money and a reliable investment for home power backup during hurricane season outages.
-Ease of Use & Setup: The setup process is described as straightforward, and features like the electric start, remote start key fob, and push-button operation are highly appreciated for convenience, especially during bad weather. Total time: 45 minutes.
-Fuel Versatility: The tri-fuel (gasoline, propane, and natural gas) options are major highlights, offering flexibility and reliability when one fuel source might be scarce. Mine runs ONLY on propane: 3 sets of 100L tanks- my choice.
-Quality Build: well-built, rugged, and durable, with solid construction designed to last.
-Low THD: This specific model offers low Total Harmonic Distortion (THD) (<5%), making it safe for sensitive electronics like laptops and cell phones.
*Some Critical Issues:
-Noise Level: It's loud when running(depending on where you locate it), which is a concern for nighttime operation or proximity to neighbors. I used the Generator Exhaust Extension Silencer Kit(Amazon) with Insulated Through-Wall Mounting Plate, and solved the noise and CO problem.
-Weight/Mobility: The units are heavy (around 348 lbs), so while they have wheels and handles for portability, moving them requires effort.
-Minor Component Issues: a sensitive CO sensor that causes the unit to shut off, quick-connect fittings, and other accessories are available to buy if needed.
*Overall, after 1 year of use in Florida, I am extremely satisfied with this purchase, considering the generator a great value for the money and a reliable investment for home power backup during hurricane season outages.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great backup generator
on November 17, 2025
Posted by: Bowpass
from Stillwater, MN
This gives us great peace of mind, knowing we are prepared if the power fails. And it does... often!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Looks great
on November 15, 2025
Posted by: Fultz79
from Meyersdale pa
We bought this a month ago for our son in case of power outages cuz he needs medical machines and this is an awesome product definitely recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Worked Great on LP
on November 14, 2025
Posted by: Daleah
from Andalusia, IL
I just bought this and after getting it assembled, I hooked it up to an LP bottle and it started right up. It came with a charged battery and everything. I haven't used it long enough to give it a 5 star. After I have used it a few times I'll leave a new review. The only thing I think could be improved is allowing it to be hooked up to an auto transfer switch. I understand that I can by a switch to work with this unit, but it only has 2 outlets. It would be great if it could be set up to power the whole house because this is how I will run it when I manually switch it on.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to start Generator
on November 11, 2025
Posted by: Sue2025
from Polk, PA
Just what we needed with the push button start. A replacement for a pull start that is just too difficult. Have had to use it yet. So far so good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on November 11, 2025
Posted by: Jimster
from southern/central Oregon
Haven't hook it up yet. We are getting some electric switch help shortly and will get it going.
Written by a customer while visiting westinghouse.com