Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,252 Reviews)
Rating breakdown 2,252 reviews
5 Stars
1,825
4 Stars
303
3 Stars
60
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,987 out of
2,087)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
4
Follow up
on December 14, 2020
Posted by: Widphoto2
from MT
Re 12000DF. Logic doesn’t seem to be a strong suit at Westinghouse. They require altitude adjustment above 2000’ to gas regulator but fail to provide settings to accomplish this.
Also, as a whole house 24/7/365 generator, surprising the “battery switch” must remain on. However this drains the battery! Why deliver a remote start fob if you must go out to the machine to start it? A workaround is to wire in a 110v outlet near the generator to trickle charge the battery with the included 12v charger. Added expense. ☹️
On the brighter side, the unit ran my well pump, fridge, freezer, elec. dryer, microwave, misc lights and tv. It browned out when I added the toaster. Pretty good.
Also, upper end operating temperature is sorely limited to 105 degrees. This is too low. If ambient temp is 100 and the generator is in a well ventilated shed, it might shut off when it is needed. California people pay heed, as this may not be the right unit for you, hot winds and blackouts.
Other than running tests, I have not had to use the generator yet under a power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Works well, but a minor gripe.
on December 6, 2020
Posted by: HillWill
from Grass Valley, CA
Bought this at the beginning of summer in order to ready for what has become annual multiple Public Safety Power Shutoffs. They last two to three days. We have also experienced one or two multi-day outages during each snow season here in the Sierra Foothills. We bought the generator from a local vendor and they delivered it all set up and ready to go. Had to have an electrician install a transfer box. We not only need the power to run our appliances and lights, but our well water is dependent on electrical power, as is our septic system. It works great!! We chose propane so we wouldn't have to wait in long, long lines that appear at the gas station every time their is a large power outage. One complaint: It is very difficult to drain the oil in order to change it. On my first try I made a mess on the floor next to the machine. I'm trying to jury-rig something to catch the oil and move it safely to a storage container. Westinghouse should either rethink the design so there is room to get it out safely, or provide some kind of adapter to get the oil past the obstructions.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator meets advertised quality and performance
on December 4, 2020
Posted by: Mike Z
from 456 Roland-Durand, Rosemère
Perfect for my needs. I love it, next time I'll buy one for my daughter.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator!
on November 25, 2020
Posted by: Steve235
from State College, PA
Just picked up the generator today. There is some assembly required but not bad at all. Instructions were easy to follow. Filled it up with oil and gas and it fired right up! Love the remote control feature!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Good beginning
on November 19, 2020
Posted by: Widphoto
from Montana
I just received, unpacked and set up my 12,000 DF. Started right up with propane, all is well. Time will tell about ease-of-use, reliability and will post again after I’ve had a chance to run it more.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great quality generator
on November 17, 2020
Posted by: Bananawallas
from Issaquah, WA
Upgraded our older Westinghouse generator to this one. This has enough power to run most essential circuits in our house plus a few more. It's more expensive than other brands but I trust Westinghouse and it was one of the only ones that had less than 5% THD so we don't fry our household appliances anymore. Overall very happy and should last for years to come
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dual Fuel
on November 16, 2020
Posted by: DuelFuel
from Texas
Purchased for dual fuel feature. Worked as designed
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Checked the boxes
on November 8, 2020
Posted by: CRH83
from Maine
Wanted a large portable dual fuel generator with a low THD and this fit the bill. The online specifications on seller websites are not consistent or very clear but this does have pressurized oil system with a filter (and oil cooler which was not mentioned anywhere!) which should extend the service life of the unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com