Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7 out of 5
4.7
(2,187 Reviews)
Open Ratings Snapshot
Rating breakdown 2,187 reviews
5 Stars
1,775
4 Stars
291
3 Stars
59
2 Stars
17
1 Star
45
95%of customers recommend this product. 
(
1,939 out of 2,038
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
Heavy duty
on March 21, 2026
Posted by: Richard1776
Just bought it to run the house, heavy duty and the remote start feature is nice
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Beautiful, functional engineering!
on March 21, 2026
Posted by: LeftWrite
Recently purchased after reviewing several large portable generators to replace my 25 year-old one. It came sooner than I expected, and I was immediately impressed with the quality of the packaging (heavy wooden custom-fitted pallet, extremely sturdy corrugated cover, stretch wrapped and banded tight to the pallet), even before I saw the unit itself. The generator itself is a marvel of features and convenient controls; too many to list but read the description and/or the on-line manual.
Two minor complaints: one, the battery isn't a standard lawn and garden type, but looks like an oversized motorcycle battery, and it is inconveniently located. Two, the oil dipstick is flimsy and very hard to pull out or push in. Still, my 5-star rating holds. If it performs over time as well as it is apparently engineered, I'd add a few more stars.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Happy with Westinghouse Generators!
on March 22, 2026
Posted by: Michigan Rustic Camper
from Evart, Michigan
I'm in the process of break-in, but the generator started right up on propane. Does seem to have a rattle when under a load. We will see how it works out. I have 3 other Westinghouse generators, a iGen 4000Dfc and two iGen 2550c Inverter generators. I have had zero issues, which is why I chose the Westinghouse brand. Hopefully it stays true to for. Ordered the Dual Fuel WGen 14500 and was upgraded to the Tri-fuel, thanks Westinghouse...
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great features!
on March 26, 2026
Posted by: Coolswede
I just received this unit yesterday. I really like the design and features. Will be finishing assembly today and give it a test run. My purchase is the perfect size for my need and portability. Being tri fuel is an advantage since I have all of them available. I’m like a kid in a candy jar today. Getting to assemble a new tool to my arsenal.
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great so far haven't used it other than break in
on March 26, 2026
Posted by: pumpkin802026
We have not used this yet. We had an ice storm in January & our old Generator is to small for our new location. We upgraded to WGen14500 TFC and are planning on using Gasoline. Our electrician added a switch and a plug to the new home and we are ready to go for the next power outage. We hope this will last as long as our old 4000 watt Generac that is still running and works great. We had Natural gas at our old home and now we are all electric so we needed to get a larger generator. It was on a pallet when it was Delivered by FedEx and it took us borrowing our neighbors to small floor jack and some extra wood to get it out of the wood packing and the extra pallet. If you are buying this please be aware of the unpacking if you don't have access to floor jacks or a hoist. My husband put the tires on last once they got the wood out from under the generator because they were in the way. Once the generator was clear of all packing wood and on the supports of the wood we had he then added the tires and they slowly lowered the generator to the floor. I was worried I would not be able to move it but I had no issues at all I am 5'2 with the 2 handles and wheels. I should have taken pictures it was well packed. My husband has run it for 5 hours under little to no load per the instructions. For break in. Now we can move it outside and flip a few breaker and we are up and running the heat if needed.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
More than enough!
on March 26, 2026
Posted by: BobShimmeyKona
from Texas
Powerful, no-nonsense backup generator with real whole-home capability.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Solid workhorse
on March 27, 2026
Posted by: ImportedEarthman
from Orlando, FL
I have the non CO Sensor version of this Generator.
Works great. You need to know that they shipped with a faulty starter solenoid. If your unit works "once" and then when you go to start it up again you get the sounds of "click" and it doesn't start, use a tap hammer on the starter solenoid until it starts up. Then contact the company for a replacement starter solenoid.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Features
on March 30, 2026
Posted by: Backup Portable Generator
Haven't used it yet, but it seems to have all the features and power needed in an emergency.
Written by a customer while visiting westinghouse.com
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