Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,211 Reviews)
Rating breakdown 2,211 reviews
5 Stars
1,794
4 Stars
294
3 Stars
59
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,956 out of
2,056)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Amazing generater!!!
on March 22, 2021
Posted by: dbharristrucking
from NC
Bought this and it is amazing. Full of the power I needed to run my whole house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Solid Performance
on March 22, 2021
Posted by: So far so good
from Texas
Received last week in great condition. Had it unpacked and put together in 30 minutes. Pushed the button and I was making my own electricity.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Plenty of power
on March 20, 2021
Posted by: Rick77
from Houston, TX
This unit replaced a smaller 7500W Westinghouse generator which was gas only. Convenience of having dual fuel and low THD (cleaner power over the last unit) was the selling point. The additional power capability over the last unit. The only drawbacks are this unit is slightly louder than the 7500W and twice the weight. The WGEN12000DF has the “Smart Idle” feature the can be turned on/off via a switch on the control panel. Tested this out at no load condition, and it significantly reduces the engine RPM, in turn reducing the noise. The documentation and online photos have no mention of this added feature, which I would assume might be a newer feature for the 2021+ models.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on March 19, 2021
Posted by: pilot/ac680
from Mathis Texas
Fit, finish and construction is superb. Packaging is very good and well protected. Arrived undamaged. Good job Westinghouse!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
It's a Beast
on March 18, 2021
Posted by: BubbaD
from Santa Fe, Tx
Here is the Wgen 9500 next to my Wgen 12000. Started right up. I bought the 9500 from Amazon and it was not on a pallet and was beat up where the shipper rammed a forklift through the box. The 12000 bought from Lowes was on a pallet and in pristine condition. No more dark nights for me.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
WGEN12000DF REVIEW
on March 16, 2021
Posted by: Peter K
from Dallas, Tx
Overall this is a solid product with a lot of features that the competitors do not provide. There are a couple of things that Westinghouse can improve on this product. 1. Off the pallet, after installing the wheels, the wheels should be touching the ground so you can roll the generator off the pallet. This is very heavy (352lb). With the wheels not touching the ground, it took 3 adults to lift if up and move it off the pallet. 2. The dip stick is in a very awkward location. Plus, it is very hard to pull it off and good luck in trying to push it back in.
other than that, it is a great product with lots of functions.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
What a beast!
on March 16, 2021
Posted by: 007ag
from Houston, TX
This thing is a beast!!!!!! Can't wait to test it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great for working from home
on March 16, 2021
Posted by: work from home
from Pinckney, MI
Bought this summer of 2020 when we experienced more frequent power outages than normal. Working from home, we can't have power interruptions. This was easy to assemble and start up. Love the dual fuel option, though mostly using propane right now. Used initially with extension cords. Good line noise suppression to prevent damage to electronics. Have since bought a cord to plug directly into whole-house generator switch.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com