Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,187 Reviews)
Rating breakdown 2,187 reviews
5 Stars
1,775
4 Stars
291
3 Stars
59
2 Stars
17
1 Star
45
95%of customers recommend this product.
(
1,939 out of
2,038)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
1
Will not start
on January 23, 2026
Posted by: StuckLikeChuck
from texas
Just took the unit out of the box and it won't start. Fully charged the battery with the trickle charger. Engine still won't turn over. Plus, it has no manual start option, so I'm dead in the water. Hope this storm doesn't cause the power to go out.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hi,
Thank you for letting us know about this. We’re genuinely sorry for the inconvenience you experienced. Your feedback has been passed along to our quality control team as we work to improve our products. Please feel free to reach out to us at 1-855-944-3571 or support@wpowereq.com, and we’ll be happy to assist.
Thanks,
Thank you for letting us know about this. We’re genuinely sorry for the inconvenience you experienced. Your feedback has been passed along to our quality control team as we work to improve our products. Please feel free to reach out to us at 1-855-944-3571 or support@wpowereq.com, and we’ll be happy to assist.
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great unit
on January 24, 2026
Posted by: User4569
from Denton Texas
Works exceptionally well. Toughest part is the unload. Set up is simple. Instructions are written well.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
2
Not working with fuel
on January 24, 2026
Posted by: Marlize
I bought this generator in December. Tested it out this week before the storm. It does want to work with gasoline. Hopefully they can fix this problem. Should not have these issues for the amount of money I paid for it. The generator works on propane
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice Generator
on January 24, 2026
Posted by: DSparky
Received the generator in great condition. It was easy to set-up and started without a glitch. The instructions were easy to follow and all the necessary parts and tools were included.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great power for the price
on January 26, 2026
Posted by: dad_bod1912
from georgia
bought this for preparation to storm season. haven't needed it yet but I don't expect to be disappointed by the brands reputation
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great!!
on January 30, 2026
Posted by: Anonymous
from South carolina
Just bought this generator. Very pleased with everything so far. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just bought new
on January 30, 2026
Posted by: Brad334
from North Carolina
I just bought it so I cant say awhile lot. Items came with everything as shown . Easy to install wheels and oil. Generator runs with switch and key fob remote.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT FEATURES
on January 30, 2026
Posted by: Rollin Doc
I BOUGHT IT A MONTH AGO SO FAR IT'S BEEN AWESOME!!.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com