Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7 out of 5
4.7
(2,187 Reviews)
Open Ratings Snapshot
Rating breakdown 2,187 reviews
5 Stars
1,775
4 Stars
291
3 Stars
59
2 Stars
17
1 Star
45
95%of customers recommend this product. 
(
1,939 out of 2,038
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
Happy so far
on January 15, 2026
Posted by: Ewin59
Bought as a back up generator for our house. Easy to assemble and use. Fired right up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Best Value Generator
on January 15, 2026
Posted by: Comncens
from Tampa, Fla
I highly recommend this model as it gives you several ways to power your home and or items. Well built and easy to start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features
on January 19, 2026
Posted by: None needed 123456789
from Florida
Just what I need for whole house backup power with central AC.
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Won’t crank after initial test
on January 19, 2026
Posted by: Home Gen guy
from Bishop, Ga
Easy set up. Easy mobility. Struggled to crank at first but ended up running well for few minutes for initial test. New clean gas was used to test. Stored in garage for 3 months, now it won’t start.
I would recommend this to a friend!
Response from westinghouse.comBy Sydney, Westinghouse, January 20, 2026
Hi,

Thank you for sharing your experience. We’re glad to hear the unit was easy to set up and move. We’re sorry to hear you’re having trouble starting it after storage. Our support team would be happy to help walk through troubleshooting steps or assist with service options to get your unit running again. Please reach out to us at support@wpowereq.com or 1-855-944-3571 so we can help resolve this for you.

Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Whole home
on January 20, 2026
Posted by: Chipper1972
from Houston TX.
This generator is comparable to the large ones advertised for twice the money. Runs my whole house and not in the weather all the time.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Good deal
on January 21, 2026
Posted by: Bobsyouruncles
Leaving this review to get the 15ft bonus power strip. I have not used it yet. I bought it over the holidays for a good deal. It came highly recommended from a friend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Not sure
on January 22, 2026
Posted by: Clos208
from California
My generator 14500 trifuel not Turning on
I’ll give en update review if they fix it
Had it less than a month
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter.

Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great product
on January 23, 2026
Posted by: Pmalb
from Houston
Great product. Thank you Westinghouse. I feel safe and secure during outages.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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