Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,211 Reviews)
Rating breakdown 2,211 reviews
5 Stars
1,794
4 Stars
294
3 Stars
59
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,956 out of
2,056)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
got it for power outages
on May 11, 2021
Posted by: Ron Evans
from Aurora Oregon
I got this for power outages looks like it will hold up well
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Unboxing and Initial Test
on May 11, 2021
Posted by: Greg C
from Conroe, TX
Everything looks good out of the box.
Wheels went on easy (thanks to the stand it ships on) and the delivery guys waited to help me unload it off the stand. If I didn't have help getting it off the shipping stand, it would have been very difficult.
Moving the generator around is surprisingly easy given its size and weight.
Opened oil drain valve and washer. There was at least a cup of oil that came out. I don't like the design of the drain plug here as it basically spills onto the bracket and you're supposed to place a pan under the feet to catch the oil (with feet inside pan getting oily). Probably best to use a valve with drain hose in place of drain plug. Filling with oil is a little awkward, be sure to pour slowly as recommended in manual. Dipstick is a little awkward, but not terrible.
Initially I tried to start with propane but it was idling very rough. Ran it on gas for about an hour. Tried propane again and it started without an issue. I will cold start on propane next time to make sure there’s not an issue. The manual displays the propane hose with an additional regulator, but does not have one on the hose included with the generator. The regulator is on the generator already and the manual is likely incorrect.
The Low/Smart Idle setting dropped the voltage to 190 and the frequency to 40 hz.
Portability and noise level are good given the size and output. Very maneuverable on hard surface. Grass or soft surfaces may prove more difficult.
I will continue to update this review as I use it more.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Power outages
on May 10, 2021
Posted by: Papa Kirk
from Bay Area Ca
Bought this about 3 weeks ago. Set it up to power my house when PGandE has to cut power off for fire prevention. Very happy with the results.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great featured
on May 9, 2021
Posted by: Chelsey
from Vian, ok
So happy with this generator! We put it together at my father in laws house, started up with just a push of a button first try! Now my father in law wants to buy the same one!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love this Generator
on May 7, 2021
Posted by: Sandie105
from Huffman, Tx
I purchased this in April 2021. Just had it completely installed by an electrician. It is wonderful. I am so happy to have this at my home. I will no longer have to worry about power outages. It give me a sense of safety.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerhouse!!
on May 3, 2021
Posted by: JS3702
from Richmond, TX
I just picked up my WGen12000DF and am really impressed with the quality of this generator. It was well packaged and set up was really easy. I have it set up and did a test run, much quieter than I expected. The remote start is really nice, will make it easy for my wife to use in the event I am out of town when the next hurricane comes through.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features! Worth the price!
on May 2, 2021
Posted by: Tommy1960
from Mansura/La.
I bought this generator based on three things that I was looking for. 1st
Price 2nd power & 3rd how long it runs on a tank of gas & propane. It runs longer on a tank of gas than other generators it’s size & has a smaller tank.
Price 2nd power & 3rd how long it runs on a tank of gas & propane. It runs longer on a tank of gas than other generators it’s size & has a smaller tank.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
74dB? Not! This is crazy loud!
on April 29, 2021
Posted by: dbell54
from Tennessee
That 74dB in the specs is at idle, producing no power. Running, it checks out at 79-80dB at 27ft even at no load. Same as my 20yo Generac but feels louder. But it runs great on propane and produces clean power, a steady 120VAC at 60Hz. Except at idle, where the voltage runs as high as 149V on each leg and Hz up to 75. I'll just make sure to NEVER connect it to any load with it set to idle. Since it is about the only genset of this size that offer clean power AND runs on LPG, I'll live with the flaws.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com