Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,187 Reviews)
Rating breakdown 2,187 reviews
5 Stars
1,775
4 Stars
291
3 Stars
59
2 Stars
17
1 Star
45
95%of customers recommend this product.
(
1,939 out of
2,038)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Great backup generator
on November 17, 2025
Posted by: Bowpass
from Stillwater, MN
This gives us great peace of mind, knowing we are prepared if the power fails. And it does... often!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
just got it & registering
on November 17, 2025
Posted by: GregoryKY
from Prospect, KY
Hope it works better than a smaller gas Westinghouse I bought. Had to take in for repairs twice in the last year, right when I needed it. Would not have purchased a Westinghouse again, but reviews are good and I need a bigger tri-fuel unit and westinghouse was the only one with everthing I want
I would recommend this to a friend!
Response from westinghouse.comBy eComm, November 21, 2025
Hi,
Thank you for sharing your experience, and we’re sorry to hear about the difficulties you had with your previous unit, especially at moments when you needed it most. We understand how important reliability is, and we truly appreciate you giving Westinghouse another chance with your new tri-fuel generator. We’re confident this larger unit will serve you well, but if you run into any concerns at all, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571. Our team is here to support you and make sure your generator performs the way you expect.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience, and we’re sorry to hear about the difficulties you had with your previous unit, especially at moments when you needed it most. We understand how important reliability is, and we truly appreciate you giving Westinghouse another chance with your new tri-fuel generator. We’re confident this larger unit will serve you well, but if you run into any concerns at all, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571. Our team is here to support you and make sure your generator performs the way you expect.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
1400 dual fuel
on November 18, 2025
Posted by: Trent11111
from Dayton
Easy to put together large dual fuel generator. Should handle all our needs
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGen14500DFc
on November 22, 2025
Posted by: Goliath 2
from Holly Lake Ranch
Easy set up. Generator started right up. Easy registration
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Solid generator, but funky natural gas connection
on November 24, 2025
Posted by: Afriendlybalrog
Generator works great. Powers the whole house, including AC, while running on natural gas. Only issue I had was connecting it to my 3/4” gas line. Apparently this now comes with a 5/8” outer diameter threaded fitting, and I had to combine a few different adapters to connect it with my gas line. Also, the manual and the listings online don’t give CFH or BTU requirements for running on natural gas, but fortunately I was able to find it in the reviews. This is information that should be in the item documents
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Review for WGen14500TFc Tri-Fuel First impression
on November 24, 2025
Posted by: Tsib
from North Carolina
I purchased this a few months back and was going to get it prepped for use if a storm was forecast for my area, but that never happened, so I still need to set it up and break it in. Everything looks heavy-duty and well-built. The only downsides I see are that it doesn't come with the required connections for natural gas, although it has everything necessary for LPG and gasoline. It also doesn't have much information in the manual about running it on Natural gas, specifically missing what gas pressure is required or range allowed, and whether a separate regulator is needed, such as the one supplied with the hose for LPG use, but for natural gas.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
this generator is the best investment I have made
on November 24, 2025
Posted by: elrey
from texas
I have used it during the texas freeze and keep us powered up and keeped use warm
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Has everything needed. Great product
on November 25, 2025
Posted by: Doodlebug18213mm
from Gonzales, LA
Bought it 4 months ago and about to use it to camp for the first time.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com