Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,211 Reviews)
Rating breakdown 2,211 reviews
5 Stars
1,794
4 Stars
294
3 Stars
59
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,956 out of
2,056)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
4
Good, but quality control issues.
on February 8, 2022
Posted by: mz01
from Crowley, Tx
I bought this generator and was delivered on December 30th. Everything went together as planned, after running it a few times the starter started grinding. A few hours later the drain plug was dripping oil. I had to replace starter and a new drain plug gasket. The terminal came loose on the second starter and was replaced again. Shortly after that, the engine was not running properly. I contacted Westinghouse they sent me out a controller. It was the wrong one. When I had the control panel open, I found plug had come loose on the existing controller. I snapped it into place and the generator started working again. The bottom line is a few minor corrections should have been done with this generator prior to shipping. It would have created a lot less grief.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Have a jump ready
on February 5, 2022
Posted by: MNalls
from Dallas, TX
First time I went to use this generator when the power went out, I hooked up the battery and the panel indicator showed it was good. After several attempts to start, I realized it didn't have enough juice. I had to use my portable jump box to start it. Pretty sad on a brand-new unit. Otherwise, it was great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse for the WIN!
on February 2, 2022
Posted by: Jstone78
from Navasota, Tx
Bought this generator because of a friends recommendation and it has been awesome!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Hope not to use it but will be ready if I do
on February 2, 2022
Posted by: cashman215
from Wisconsin
There is a lot packed into this unit. This is a heavy duty unit from what I can tell.
Initial impressions:
Pros: It's duel fuel, which was the primary reason I purchased it. The push button start is nice. I just need to make sure all the switches are in the correct positions before starting. There is enough wattage to power those things that need to be powered in the event the power goes out.
Cons: The battery comes unhooked so in order to hook the battery up, I had to take the wheel back off to get at the screws to get the battery out. The oil dipstick is designed in a way where I didn't notice if the rubber piece on the stick is supposed to be inserted all the way in or if it stops up to a point with some exposure. The temperature recommendations say the lowest to go is 5 degrees F. If the power goes out in Wisconsin on a cold winter day, it's below the 5 degree threshold so I won't know how the generator will work when it's that cold.
Time will tell how this will work as this is just an initial view after setting it up today.
Initial impressions:
Pros: It's duel fuel, which was the primary reason I purchased it. The push button start is nice. I just need to make sure all the switches are in the correct positions before starting. There is enough wattage to power those things that need to be powered in the event the power goes out.
Cons: The battery comes unhooked so in order to hook the battery up, I had to take the wheel back off to get at the screws to get the battery out. The oil dipstick is designed in a way where I didn't notice if the rubber piece on the stick is supposed to be inserted all the way in or if it stops up to a point with some exposure. The temperature recommendations say the lowest to go is 5 degrees F. If the power goes out in Wisconsin on a cold winter day, it's below the 5 degree threshold so I won't know how the generator will work when it's that cold.
Time will tell how this will work as this is just an initial view after setting it up today.
Written by a customer while visiting westinghouse.com
Customer Rating
1
very dissatified with this product..
on February 2, 2022
Posted by: Donnie49
from Netcong NJ
ran generator for 45 minutes and it stopped and would not start again.Handled load while it was running up until it stopped..I've had Briggs and Stratton,Generac and Champion generators with no problem so i figured i would give Westinghouse a try.. I retired from a utility and we had a lot of 34.5 kv transformers and 12.5 kv circuit breakers and they were very reliable i guess because they were made in the US..
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Was packed well, and arrived in great shape.
on January 31, 2022
Posted by: NoDak65
from Cedar Rapids, Iowa
Was easy to get ready to start. Good manual, except parts diagram needs magnifying glass to read. Big wheels make this heavy unit easy to move on the smooth level, but needs second person to help on grass, gravel, or slopes. Started on LP first try and runs well. Like the oil drain hose update. Am ready for the next
power outage.
power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dual Fuel Generator
on January 31, 2022
Posted by: sammy11
from Grand Rapids MI
I was looking for a Dual Fuel Generator and Westinghouse had what I was looking for.
It is powerful enough to run my entire house during a power outage.
One drawback is that the oil dipstick is hard to reach and not easy to get out or put back in again. Other than that so far I am really glad that I purchased this generator.
It is powerful enough to run my entire house during a power outage.
One drawback is that the oil dipstick is hard to reach and not easy to get out or put back in again. Other than that so far I am really glad that I purchased this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exited to own this generator
on January 30, 2022
Posted by: Kdel
from Oregon
This generator is in high demand and we are excited to own it. It was shipped from the vendor promptly and the trucking agency was great. It was well packaged, no damage. The instructions were easy to understand for both the minor assembly that was needed and for the startup. The generator started up just fine and was very smooth running.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com