Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,212 Reviews)
Rating breakdown 2,212 reviews
5 Stars
1,795
4 Stars
294
3 Stars
59
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,957 out of
2,057)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
1
Will not start using gas
on June 2, 2022
Posted by: chuckcb
from Lafayette, LA
Just arrived..unpacked and completed the installation. Including adding the oil connecting the battery and adding fresh gas. The generator will not start on gas mode. it will start using propane. i am bumbed.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Customer Service
on May 31, 2022
Posted by: bobandmyrtle
from Virginia
Had this delivered and it worked great, but developed a small noise in the starter. Emailed Customer Service and they were extremely prompt addressing this issue, and sent me out a new starter no-charge. Now there's no starter noise, and the generator runs like a freight train!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator with excellent features
on May 31, 2022
Posted by: Reg7450
from Dallas, Texas
I just purchased the item but did my research and this is the best in it's class of 12000 watt generators.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good solid machine
on May 31, 2022
Posted by: Frank J.
from Newville, PA
Very easy to put together with the clear instructions included, even though it is a heavy machine, the wheels make it very easy to move around. We have not had to use it yet, but we now have peace of mind that we are prepared for an emergency of power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Day 1 not working properly
on May 31, 2022
Posted by: Review by Nick
from Vero Beach, FL
Hoping Westinghouse will do the right thing today when I call. Have had this 1 week and had a generator worker here to troubleshoot but came with shotty starter.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just picked it up.
on May 27, 2022
Posted by: Duarte
from Woodbridge, Ontario
Easy to set up and lots of great features, cant wait to start using it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great
on May 25, 2022
Posted by: vickitx
from Texas
We just bought this model and tried it with propane, it runs great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Fuel Selector Switch Mislabeled on WGEN12000DF
on May 24, 2022
Posted by: Dusty Cannon
Great generator! Started right up on propane once I realized the fuel selector switch is mislabeled on the generator. The switch, actually, is up for gasoline and down for propane, as per the manual. See attached photo differences between generator and manual.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com