Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7 out of 5
4.7
(2,212 Reviews)
Open Ratings Snapshot
Rating breakdown 2,212 reviews
5 Stars
1,795
4 Stars
294
3 Stars
59
2 Stars
18
1 Star
46
95%of customers recommend this product. 
(
1,957 out of 2,057
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
Excellent Machine
on October 4, 2022
Posted by: Scooter127
from Connecticut
I recently bought this machine and it is a beast. Easy to assemble and runs like a champ. No more worries if we loose power.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Don't know yet. Haven't had to use it. Not very ha
on October 4, 2022
Posted by: Bertie
from Hilton Head Island South Carolina
Although I purchased it on July 1st 2021 I did not pick it up until July 21st 2021. They did not have it in the store and had to order it. It's sat in a box for over a year until the hurricane was probably coming this way. That's when I realized that did carburetor was not working. I've tried everything I was instructed to do and I still cannot get it to work off gasoline so that's why I am asking to have a new carburetor sent to me. It will only work off propane thank God Ian did not come this way because I could not have afforded that much propane
Response from westinghouse.comBy Customer CareNovember 8, 2022
Thank you for your review. Please know that we are available to assist you with any questions or concerns you may have
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
This generator checks all the boxes
on October 1, 2022
Posted by: Mick C
from Richmond, VA
The WGEN12000DF is full of features for a generator at this power level. It had dual fuel, many outlets, <5% total harmonic distortion, add starting options. Installation was minimal, just install wheels, add oil, connect the battery and propane tank and push the start button. Very powerful but very heavy with is expected
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Love the dual fuel
on September 30, 2022
Posted by: Tah6969
from Fredericksburg
Ready for Ian! Arrived just in time. Thank so much.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
great little generator
on September 28, 2022
Posted by: sappc183
from vienna, il.
ready for almost everything ,especially during shtf
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Everything I need is installed in this generator
on September 28, 2022
Posted by: Rich69
from Lake Worth Florida
I purchased this generator a while ago for when we get hit with a hurricane here in Florida. Hurricane Ian arrived. So I got to open the box, this general was packed so well it was unbelievable. No damage to the generator that I could see. Living in Lake Worth Florida the hurricane Didn’t give us a direct hit so we didn’t lose any power.I am still waiting to use this generator. I loveThe features of electric start, Remote start and Pull cord start. I recommend this generator because of the power it has and being dual fuel makes it beneficial
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Warranty Replaced Unit
on September 28, 2022
Posted by: FLBoy
from Havelock
First unit I bought in 2021 and developed a bad oil leak. Contacted Westinghouse and in a few days a new one was received. New unit works great and more than fulfills my 2200 sq ft home. Even best product has a lemon but they made it right.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Real power!
on September 26, 2022
Posted by: JoelT
from Florida
At 20KW this powers our whole place without straining! Great investment!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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