Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,188 Reviews)
Rating breakdown 2,188 reviews
5 Stars
1,776
4 Stars
291
3 Stars
59
2 Stars
17
1 Star
45
95%of customers recommend this product.
(
1,940 out of
2,039)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Big Boy
on April 5, 2025
Posted by: Rick1954
from Tylertown MS.
I have used this generator twice and it performed flawlessly! It runs everything in my house not all at the same time but I can switch between breakers and run whatever I want. I also hooked it up to my propane tank so that I don’t have to worry about lugging 5 gallon gas cans around.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on April 6, 2025
Posted by: Tony RN
from Missouri
Bought this last month and haven't had a chance to fully test it out. But am impressed with it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator for whole home hurricane
on April 7, 2025
Posted by: N. Zar
from Sw florida
I live in florida and bought this after IAN. I have used it twice since during helene and Milton. It ran my whole house minus one or two rooms to i clude a 4 ton ac, two refrigerators, a deep freezer, microwave, 3 bedrooms and living room. It was flawless. Propane and gas switch over is easy. The best part is an oil change is so simple with the extended hose. The nrst home purchase i ever made.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Ready for Hurricane Season
on April 9, 2025
Posted by: JohnnyOM
Bought the 14500 TF a couple weeks ago. Going to have a power inlet installed so we can run the whole house. Hopefully we will only need to run it for normal maintenance and not a storm. Glad we have it just in case. This generator is well built and easy to prep.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
I expect the best from Westinghouse
on April 9, 2025
Posted by: kernel51
from MI
I took delivery today. I was hoping to have a clear path to hooking up to Natural Gas but my plumber says that he can't provide a NG hookup until he gets more info from gas company because there is no included spec for the potential BTU output included with the documentation. No problem using other fuels.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
3
Nice Generator - Missed 1 Item
on April 10, 2025
Posted by: Troutbitten
from Grand Rapids, MI
No dipstick was provided. I only got 2 oil plugs. Cannot check the oil level. Disappointed in quality control for this price.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, April 15, 2025
Hi,
Thank you for your feedback, and we're sorry to hear your unit arrived without a dipstick. That’s definitely not the experience we want for our customers, and we understand your frustration. Please reach out to us at support@wpowereq.com or 1-855-944-3571 so we can get this resolved for you as quickly as possible. We appreciate you bringing this to our attention and the opportunity to make it right.
Thanks,
Sydney, Westinghouse
Thank you for your feedback, and we're sorry to hear your unit arrived without a dipstick. That’s definitely not the experience we want for our customers, and we understand your frustration. Please reach out to us at support@wpowereq.com or 1-855-944-3571 so we can get this resolved for you as quickly as possible. We appreciate you bringing this to our attention and the opportunity to make it right.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Amazing power and work rate
on April 10, 2025
Posted by: Mountain House
Hooks up to the house and powers everything we need. Push to start remote is amazing.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Full featured whole house back-up Generator
on April 10, 2025
Posted by: DOA***DaveyCrocket
from Kalamazoo, MI
Not really having a budget for a whole house back-up generator but knowing what was the most important thing during a power outage was the primary focus of this generator purchase. You never really know exactly what circumstance your going to find yourself in when your looking to power your house because of an outage. Was your gas line taken out by a careless excavator, was there a natural disaster, or a terrorist attack? You better hope you have a tri-fuel generator if you are looking to have all your options open to you when it really counts, that's why i chose the WGen 14500TFc. With the THD <5, total steel construction, heavy duty V-twin (even has an oil cooler and oil filter), low idle control, battery maintainer, electric start, and remote start you really cant go wrong. This generator is built very well with every feature you could want. Check out the other big name manufactures and I'm pretty sure you will come to the same conclusion that i did. I didn't want the problems that come along with a permanent generator that will only run on 2 fuel types or the eventual hassle that comes with the automatic transfer switch and separate load center of a Generac style stand-by generator. If you want the best setup for redundancy, buy this Tri-Fuel Westinghouse generator, a Eaton T050N (for the 50 amp receptacle), a interlock for your load center, and a LUNTHINK outdoor generator enclosure. Don't forget to FLOAT the neutral!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com