Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,255 Reviews)
Rating breakdown 2,255 reviews
5 Stars
1,828
4 Stars
303
3 Stars
60
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,989 out of
2,089)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Low thd, gentle on electronics
on April 11, 2023
Posted by: Frank1122
from Coteau du lac
No more power outage!we just went through a huge ice storm and now we’re ready
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works great
on April 8, 2023
Posted by: Brett F
from Matawan
I have not done anything but start the unit because I have to wire my house but it started right up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Rock solid so far...
on April 8, 2023
Posted by: Summers D
from Naples, FL
Well packaged and crated!. Easy wheel assembly, quick start. Still in break-in, but light load-obviously the unit did not flinch. Found the battery area a little cramped to attach the negative terminal. Runs really smooth!. Would like to see some scoring on the dipstick to see the oil level a little easier. Would recommend to other homeowners. Lost mine during Hurricane Ian.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
So far so good
on April 7, 2023
Posted by: Chris1032
from Friendswood, TX
Whole house portable gen. Easy to maneuver for such a large unit. Appears to be very well built. I’m not ready for hurricane season!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Screws stripped upon arrival, what next
on April 5, 2023
Posted by: Timothy g
from New market va
Haven't started it yet but the screws for the rubber feet where stripped and couldn't install. Tried to register and get my free cover but can insert a link that will be accepted. Frustrating. What next?
No, I would not recommend this to a friend.
Response from westinghouse.comBy Westinghouse, Customer Support, April 7, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Not a good way to start
on April 3, 2023
Posted by: Will not start
Received New gen WGen12000DF followed startup instructions and will not start.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, April 4, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
4
good features wattage
on April 2, 2023
Posted by: gitty
from North Dakota
pretty happy so far with product have not put it under a big load yet but looks like a quality product
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
2 ND Gen and problems again
on March 30, 2023
Posted by: Malcolm 66
from Boise Id
My first gen was replaced under warranty. The replacement that has less the 100 hrs and is now not running well enough to power the well pump. Warranty people were very responsive to the first one. I will see how they do on the 2nd.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Custoemr Care, March 31, 2023
Thank you for your review. We look forward to assisting you with the generator concern. Please reach out to customer support with your questions.
Written by a customer while visiting westinghouse.com