Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,255 Reviews)
Rating breakdown 2,255 reviews
5 Stars
1,828
4 Stars
303
3 Stars
60
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,989 out of
2,089)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
1
Dissappointed
on June 22, 2023
Posted by: Crap
from Snowflake, AZ
I took delivery of the unit a week ago, and it already stopped running!
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, June 26, 2023
Thank you for review. We are sorry to hear you are having trouble with the product. Please reach out to our customer care department at the number in your manual so they can assist in getting you to a service center for evaluation and a fix.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Monster
on June 21, 2023
Posted by: THE POPE
from Dallas, TX
I have the baby brother WGen9500DF and loved it to provide power to my house but moved into a larger home and it was not quite large enough to handle the load. I decided to get this monster to do the job. I have yet to connect it to my house but love all of the features and some new ones my old generator didnt have. Power outages happen especially in Texas but I won't have a problem keeping the heat or AC on!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on June 20, 2023
Posted by: Mike 2244
from Bonney Lake Washington
I started a p project with a smaller generator and it would not do the work I needed it to do. So I did my research and I’m glad I bought the Westinghouse WGEN 20000c. I got the project done I needed get done so we could go on vacation in style.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great price
on June 20, 2023
Posted by: GCHART
from Englewood Florida
I have had the generator for one month. I ran it for 5 hours then changed the oil with full synthetic oil. The generator ran great! I hooked it up to my panel and it ran my house with no problem.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Quality is lacking
on June 17, 2023
Posted by: TheMadPenguin
from Pandhandle Florida
50 amp socket would not accept plug until the plug was disassembled and hammered in one blade at a time (then reassembled). Then, on the 6th start, the starter fails to engage the flywheel resulting in much grinding noise and no engine start.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, June 20, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
5
3600 generator
on June 14, 2023
Posted by: Jilligan
from Spokane,wa
Love the dual fuel. Runs our entire trailer great.
Written by a customer while visiting westinghouse.com
Customer Rating
5
20K WESTINGHOUSE
on June 11, 2023
Posted by: LJH1
HAVE NOT USED BESIDE BREAKING IN ENGINE, RUNS GOOD, NICE MACHINE
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGEN20000
on June 11, 2023
Posted by: LJH1
LITTLE ASSEMBLY REQUIRED, HAVE NOT USED YET, LOOKS NICE
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com