Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,188 Reviews)
Rating breakdown 2,188 reviews
5 Stars
1,776
4 Stars
291
3 Stars
59
2 Stars
17
1 Star
45
95%of customers recommend this product.
(
1,940 out of
2,039)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
3
Should be enough to run 4 ton and 1.5 ton A/Cs
on July 16, 2024
Posted by: NoLongerUnderpowered
from Houston, TX
We have three kids under 7 in Southeast Texas. Ever since the big freeze in 2021 we have had many extended outages from events like storms, derechoes, and hurricanes. We got by with a small generator but after soft start issues and multiple days over 100 degrees, we needed to upgrade to a more powerful generator and could not spend alot or justify a permanent backup generator. This 20kW SHOULD do what we need it to--power the big A/Cs and a majority of the house. We'll see as now I am waiting on an electrician to upgrade the receptacle from 30 amp to 50 amp. One thing to note is that this was delivered and left on a pallet. Getting the wheels on was not as bad as I thought but getting it off the pallet was a challenge. I do not own any pulley or lifting systems, so that kinda sucked. I am hoping this bad boy can handle keeping us functional. We just got back up and running after Hurricane Beryl--5 days no power. This Westinghouse 20kW was delivered AFTER we got power back...3 starts for not communicating how it would be delivered, missing washers for the wheels, and not having a chance for a trial. (Leaving this review gets me a Westinghouse 15ft powerstrip)
I would recommend this to a friend!
Response from westinghouse.comBy eComm, July 17, 2024
Hello, we are sorry for the confusion on how the unit was going to be delivered, we completely understand your frustration. I have passed your feedback on to our shipping teams to see how we can improve both the communication and the overall shipping experience. If there is anything we can do to help please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love the features on this product
on July 16, 2024
Posted by: Klaus34103
from Naples, FL
Just received the generator the other day … delivery and packaging perfect. Nothing missing. Will test run it the next couple of days.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
very strong generator
on July 16, 2024
Posted by: TAUR
from Houston Tx
My whole house works with this generator, I recommend it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great features
on July 16, 2024
Posted by: mack 32
from fort erie ontario canada
waiting for hookup happy so far with this westinghouse tri fuel generator
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Power House!
on July 17, 2024
Posted by: jwmills3
from Orlando, FL
I bought it a few weeks ago and stunned about the dual fuel capability
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great first impression so far
on July 17, 2024
Posted by: DRT2024
from Troy, MO
I just bought it, started pretty easy, but have not used it yet. So far the only negative about the product is that it is heavy
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Just what I needed
on July 17, 2024
Posted by: Bob2714whouse2714
from Iowa
This generator works very well for my application. Delivers steady power and seems to be reliable so far
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
PERFECT GENERATOR
on July 17, 2024
Posted by: FFITZ79
from FLORIDA
LIVING IN FLORIDA, THIS PURCHASE GIVES ONE PIECE OF MIND DURING THE HURRICANE SEASON. WITH DUAL POWER SUPPLY AND EASE OF OPERATION IT IS
THE PERFECT GENERATOR WOULD HIGHLY RECOMMEND
THE PERFECT GENERATOR WOULD HIGHLY RECOMMEND
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com