Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,311 Reviews)
Rating breakdown 2,311 reviews
5 Stars
1,874
4 Stars
309
3 Stars
62
2 Stars
18
1 Star
48
95%of customers recommend this product.
(
2,027 out of
2,129)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
1
Broke generator
on July 9, 2024
Posted by: Gina2024
from Hardin Texas
I bought this due to living in Texas with Hurricane season coming. Hurricane in the Gulf and I went to set it up and it wouldn't work. I called service department they were great. Missing fuse would be mailing in 5-7 days. I said since you sold me an expensive broke generator shouldn't you overnight the part. Their reply 5-7 days. So here a sit after hurricane with no electricity and a defective generator in my garage.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 15, 2024
Hi,
We sincerely apologize for any inconvenience this has caused you. Thank you for bringing this to our attention, as it helps us identify areas to improve our products and services. Should you have any questions or concerns, please don't hesitate to reach out to us at westinghousevip@wpowereq.com and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
We sincerely apologize for any inconvenience this has caused you. Thank you for bringing this to our attention, as it helps us identify areas to improve our products and services. Should you have any questions or concerns, please don't hesitate to reach out to us at westinghousevip@wpowereq.com and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great portable Generator
on July 8, 2024
Posted by: Rich A
from SW Florida
I bought this Generator almost a month ago. I put oil in and gas in it and it started right up. It has great features including remote start and push start. Can't ask for much more.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on July 8, 2024
Posted by: MJVW
from South Florida
Just received this generator today - it is huge! It provides all the connections needed and appears to be all we will need to run our home during a power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features!
on July 7, 2024
Posted by: FrankySally
from Houston Tx
I bought this a month ago and I'm so happy that I did....
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGen20000c
on July 6, 2024
Posted by: Datkrich
from Florida
Set up as fast and easy put the wheels and the lift bar on. Had it running within minutes after it was uncrated from the box started and first try
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
New Generator
on July 6, 2024
Posted by: Becky becky
from Dallas, Tx
I bought Generator 2 wks ago and can't wait to use it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on July 6, 2024
Posted by: Sleepy 42
from Baytown Tx
My generator works great and I will recommend to everyone
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Quality!!
on July 6, 2024
Posted by: KLT321
from Houston
This Tri Fuel runs like a top!! It was easy to assemble, hooked up my NG line started effortlessly. With the storms we have had it is nice not to have to try to find gasoline.
Life just got better if when we have outages!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com