Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,257 Reviews)
Rating breakdown 2,257 reviews
5 Stars
1,828
4 Stars
305
3 Stars
60
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,990 out of
2,091)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
1
Generator does not run
on June 26, 2024
Posted by: Generator18000
from Florida
New generator fresh out of the box doesn’t run. Won’t start and stay running
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 26, 2024
Hello, thank you for letting us know, we are deeply sorry to hear about this and we will do our best to make things right for. Please contact us at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGEN
on June 25, 2024
Posted by: LB 2024
from Texas
Just got it looks good. See if it runs the whole house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great home back up generator
on June 24, 2024
Posted by: Roger M
from Hayesville NC
I purchased this generator as a whole house back up generator. The construction in Quality is excellent.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very stable & excellent product
on June 23, 2024
Posted by: Lisa01
from Florida
We purchased this generator & are very pleased with the product & the durability of how it is made.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGen14500TFc is a Beast
on June 22, 2024
Posted by: Ross624
from Houston,TX
I bought this generator a week ago with plans to setup powering our 3000sq ft home as a whole house generator. It didn’t disappoint! After several weeks of research and seeking references from those that own portable whole house generators I landed on the Westinghouse Tri Fuel 14500. I liked its flexibility of fuel sources and the setup plans I had included running off our home’s natural gas meter through a quick disconnect setup. This generator comes with both a natural gas hose and a hose with regulator for using LP gas. When the generator arrived my electrician was here installing an interlock switch in my home power distribution panel and 50amp weather rated receptacle outside. I quickly assembled the wheels and rubber feet on the generator and rolled it off the pallet. I had installed the quick connect to the gas meter that morning so everything was ready to go. Before starting the generator I followed the generator manual instructions, added oil, which it comes with, and connected the battery. Next was pairing the key fob . Once I had everything ready I connected it to the natural gas fuel source and started the generator. The generator started up with no issues. As the manual instructions confirmed the generator needed to be run for 5 hours under a light load to allow for break in of critical parts before handling heavy electrical loads. The break in time completed the day. The following day I conducted a power outage simulation. I hooked up the generator to the house through the 50amp locking receptacle with 50amp 25’ power cord. Fired up the generator and flipped the main breaker off on the home power distribution panel. This allowed me to slide the interlock device so I could flip on the 50 amp generator power breaker. I had also flipped off the 50,49 and 30 amp breakers. This was done to avoid placing too heavy of a load on the generator. The generator powered all of the 115 volt outlets and lights in the house with no problems. Next up was to test the generator powering our 5 ton AC with the lights and receptacles on. I flipped on the AC 50amp breaker and turned down the thermostat. The AC started and you could hear the generator grunt once and drop in running tone but know issues! The generator powered everything including the 5 ton AC unit at the same time! What a beast! Keep in mind, I did install a hard start kit on the AC before performing this test to lower the start up amp requirements from the AC compressor. I don’t think the generator would have powered the 5 ton AC without this modification.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love dual propane & gas feature
on June 22, 2024
Posted by: MsDrawdy
Very happy with purchase. Gives me great relief to know we will have some power in case of electricity outages.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Lots Of research
on June 21, 2024
Posted by: Dre985
from Ponchatoula Louisiana
Moving from California to Louisiana was definitely different did a lot of research in preparation to buy a generator that would possibly run most of my home. Came up with the WGN 9500 very good generator thus far haven't had to use it start it up first start only reason I didn't give it more stars is cuz I haven't been able to attach it to the house yet
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on June 21, 2024
Posted by: Sleepy 42
from Baytown Tx
The Generator was delivered in a safe condition I can't wait to use it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com