Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,257 Reviews)
Rating breakdown 2,257 reviews
5 Stars
1,828
4 Stars
305
3 Stars
60
2 Stars
18
1 Star
46
95%of customers recommend this product.
(
1,990 out of
2,091)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Dual Fuel Gas and Propane Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
WGen14500DFc
on October 4, 2024
Posted by: Tadd_25
from Shady Valley, TN
I just bought this generator and I can’t believe how many features it has…remote start, duel fuel. It’s just a impressive machine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
14500 generator
on October 4, 2024
Posted by: GenX62
from North Carolina
Replacement for a home lite 5k, oil dip stick is sub par trying to get it in and out is a royal pain. Trying to check oil level on it is nearly impossible with new oil. Shiney dip stick clear oil and no cross hatching on it. No information in manual about oil filter
part number, other than change it at 300 hours. Hopefully everything works ok after test run and break in.
part number, other than change it at 300 hours. Hopefully everything works ok after test run and break in.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, October 7, 2024
Hi,
Thank you for your purchase and for sharing your feedback with us. We’re sorry to hear about your experience and want to assure you that we’re committed to making this right. I’ve forwarded your concerns to our quality control manager to address the issue and prevent it from happening in the future. We truly appreciate you bringing this to our attention, as it helps us improve. Please don’t hesitate to reach out to us at support@wpowereq.com or call 1-855-944-3571—we’d be happy to assist you.
Thanks,
Sydney, Westinghouse
Thank you for your purchase and for sharing your feedback with us. We’re sorry to hear about your experience and want to assure you that we’re committed to making this right. I’ve forwarded your concerns to our quality control manager to address the issue and prevent it from happening in the future. We truly appreciate you bringing this to our attention, as it helps us improve. Please don’t hesitate to reach out to us at support@wpowereq.com or call 1-855-944-3571—we’d be happy to assist you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Seems well built
on October 4, 2024
Posted by: Thorney4thelord
from Indiana
Just got and opened. I have not ran yet but seems loke a very nice built machine. It is large but easy to get around. I will send in another review after operation.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome power
on October 4, 2024
Posted by: Dbk8907
from Ga
Just hooked it up works good well made will followup
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Reliable great performance!
on October 4, 2024
Posted by: Aston 2024
from South Carolina
Needed a power source powered the appliances Needed in my home after storm!Thanks Westinghouse!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Leaking oil
on October 3, 2024
Posted by: Jpn0079
from Florida
Brand new Westinghouse WGen9500DF leaks oil!!!!!!!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, October 4, 2024
Hi,
We sincerely apologize for the issues you’re experiencing with your generator. Thank you for bringing this to our attention. I have forwarded your concerns to our quality control manager to ensure a prompt resolution. At your earliest convenience, please contact us at westinghousevip@wpowereq.com, and we will work diligently to address this for you.
Thanks,
Sydney, Westinghouse
We sincerely apologize for the issues you’re experiencing with your generator. Thank you for bringing this to our attention. I have forwarded your concerns to our quality control manager to ensure a prompt resolution. At your earliest convenience, please contact us at westinghousevip@wpowereq.com, and we will work diligently to address this for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very good
on October 3, 2024
Posted by: Lucias1987
from Rosharon tx
Muy buen generador lo recomiendo muy silencioso muy
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Not Sure YET
on October 3, 2024
Posted by: SJFish677
from Dandridge TN
Need to change Oil Filter , NO NUMBER in Book what the part number for Oil Filter.
Response from westinghouse.comBy eComm, October 4, 2024
Hello,
Thank you for your purchase and for leaving a review. We sincerely apologize for the inconvenience this situation has caused you. We're happy to assist you. Please reach out to us at support@wpowereq.com or call us at 1-855-944-3571 and we will get this taken care of for you as soon as we can!
Thanks,
Sydney, Westinghouse
Thank you for your purchase and for leaving a review. We sincerely apologize for the inconvenience this situation has caused you. We're happy to assist you. Please reach out to us at support@wpowereq.com or call us at 1-855-944-3571 and we will get this taken care of for you as soon as we can!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com