The hose that came with the Washer sprang a least within 10 minutes of first use. Currently contacting Westinghouse for a replacement. Luckily, I saved the hose from my previous Washer and completed the job. Other than this issue the Washer works well. Recommendation depends on Westinghouse's resolution.
Response from westinghouse.comBy eComm, October 22, 2025
Hello, thank you for sharing your feedback. We’re sorry to hear that the hose failed so quickly, though we’re glad you were able to complete your job using a spare. I’ve passed your comments to our quality control team to help improve future units. Please contact us at 1-855-944-3571 or support@wpowereq.com so we can ensure a replacement hose is sent to you promptly and make things right.
Seems like a quality build and thoughtful design. Time will tell how well it works. Item arrived without a printed manual. Still can't determine what two small pieces (included w/ parts) are and where they belong. Instructions on line are not much help. Looking for the serial # was ridiculous... had to go searching on line to get suggestions and still don't know if what I determined might be the serial # is correct.
Response from westinghouse.comBy eComm, October 22, 2025
Hello, thank you for sharing your feedback. We’re glad to hear you appreciate the build and design of the unit, though we’re sorry for the difficulties with the missing manual and unclear parts. I’ve shared your comments with our quality control team to help improve instructions and documentation. Please contact us at 1-855-944-3571 or support@wpowereq.com — we’ll be happy to clarify the parts and assist with any other questions.